Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,900.00 - $64,600.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Disability insurance
Volunteer time off
Ventra Program
401k with employer match
Paid Time Off
Tuition Reimbursement
bonus eligible
Job Description
Our establishment is dedicated to becoming Waukegan's premier gaming and entertainment destination. Known for our commitment to exceptional hospitality and guest experience, we have created a dynamic environment where both guests and employees thrive. Located in Lake County, our company has carved out a reputation for excellence within the entertainment and gaming industry, emphasizing a culture that supports team growth, career advancement, and workplace fulfillment. We continuously strive for growth and excellence, setting ourselves apart by fostering a workplace culture that values adaptability, coachability, and a passion for hospitality. We are proud of our supportive team environment, where every member... Show More
Job Requirements
- high school diploma or equivalent
- 1 year experience in a similar role preferred
- ability to obtain and maintain necessary certifications and licenses as required by local gaming regulations
- must be detail-oriented and organized
- ability to work under pressure maintaining composure and cleanliness
- must be able to stand and walk for extended periods
- ability to comply with all federal, state, and local liquor, health, and safety regulations
- exposure to bright lights and noise in a casino environment
Job Qualifications
- high school diploma or GED preferred
- 1 year experience in the same or similar position preferred
- bilingual a plus
- thorough knowledge of service standards, food and beverage products, preparations, and presentation
- computer experience
- ability to stand and walk for extended periods of time
Job Duties
- Excellent internal/external guest service
- monitor the operation of all beverage outlets to ensure compliance with company standards, policies, and procedures, and all federal, state and local liquor, health, and safety regulations
- monitor and review the administrative duties performed by beverage supervisors for accuracy, timeliness, and compliance with all policies and procedures
- monitor staffing levels of all Food and Beverage outlets and assist supervisors in making adjustments according to business needs
- assist the F&B Manager in establishing budget goals and objectives and monitoring financial aspects of the Food and Beverage department
- responsible for personnel-related matters including but not limited to: interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and training
- establish and monitor adherence to standards of service for each food and beverage outlet
- represent the Food and Beverage department in labor matters, unemployment hearings, and other internal/external employee related hearings as needed
- other reasonable duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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