Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $30.00
Work Schedule
Flexible
Benefits
People-first culture
Travel Discounts
medical benefits
vision benefits
Dental benefits
Paid Time Off
Paid sick leave
401(k) matching
Paid holidays
Wellness Program
Job Description
Lodging Dynamics Hospitality Group is a national hospitality management company that has been serving the hospitality industry for over 30 years. The company operates hotels across many states under various prestigious brands, including Marriott and Hilton. With a strong commitment to excellence and guest satisfaction, Lodging Dynamics Hospitality Group prides itself on its mission: "Make Money and Do Good." This mission emphasizes both financial success and elevating human dignity by providing exceptional services and opportunities to employees and guests alike. The organization fosters a people-first culture, ensuring that employees are supported, valued, and given every chance to grow in their... Show More
Job Requirements
- Open or flexible availability
- high school degree or equivalent
- minimum of 1-2 years experience in a supervisory food and beverage role
- positive attitude at all times
- knowledge of proper cleaning techniques, requirements, and use of equipment in the restaurant
- ability to train staff on customer service and systems
- ability to communicate satisfactorily with guests, management, and co-workers
- thorough knowledge of the hospitality industry and sound administrative skills
- ability to supervise situations and accomplish goals on a timely basis
Job Qualifications
- High school degree or equivalent
- minimum of 1-2 years experience in a supervisory food and beverage role
- knowledge of proper cleaning techniques, requirements, and use of equipment in the restaurant
- ability to train staff on customer service, and systems
- ability to communicate satisfactorily with guests, management, and co-workers
- must possess a thorough knowledge of the hospitality industry and have sound administrative skills
- ability to supervise situations and accomplish goals on a timely basis
Job Duties
- Approach all encounters with guests and employees in a friendly, service-oriented manner
- greet and seat guests at appropriate tables in a timely manner
- be aware of guests needs and assist in providing a pleasant dining experience
- collect money or credit cards from guests and servers
- direct activity of staff, supervise, and evaluate the performance of restaurant associates
- assist in the training and development of associates
- assist associates in the performance of their duties
- provide information to the Food & Beverage Director or Restaurant Manager concerning outlet needs
- complete end of shift paperwork
- regular and prompt attendance as well as the ability to work the schedule as defined and overtime as required
- schedule staff accordingly to accommodate business demand
- meet and speak to guests concerning special needs or complaints
- open and close shift in accordance with manager's checklist
- maintain a safe and sanitary work environment for all associates and guests
- monitor hours and staffing overtime on a daily basis for restaurant, as it relates to sales and profits
- attend restaurant associate meetings
- gather and implement all proper tools for running shift (i.e. schedules, floor plans, reservations, checks, etc.)
- ensure that guests are satisfied by assisting with service, seating, and communicating with kitchen and by striving to speak to all guests
- ensure all side work is done on a daily basis
- handle guest service issues or complaints
- pay out servers and service attendants tips, if appropriate
- take reservations for outlets
- ensure quality control of menu items, and cleanliness and appearance of restaurant and staff
- monitor bartenders for proper alcohol service/guest intoxication levels etc. while adhering to local liquor laws
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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