Job Overview
Employment Type
Hourly
Compensation
Type:
Salary
Rate:
Range $40,100.00 - $65,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Highgate is a leading real estate investment and hospitality management company with over 30 years of experience and a portfolio boasting more than 400 hotels worldwide. Managing assets worth in excess of $15 billion, Highgate operates across North America, Europe, the Caribbean, and Latin America. This dynamic company stands out as an innovator in the hospitality industry, delivering expert guidance and management services throughout all stages of the property lifecycle. From initial planning and development phases to recapitalization or disposition, Highgate’s comprehensive approach ensures that every asset is positioned for maximum value and operational success.
The compan... Show More
The compan... Show More
Job Requirements
- At least 3 years of progressive experience in a hotel or a related field
- Or a 4-year college degree and at least 3 years of related experience
- Or a 2-year college degree and 4 or more years of related experience
- Must be proficient in Windows, company-approved spreadsheets and word processing
- Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
- Long hours sometimes required
- Medium work requiring exertion up to 50 pounds occasionally and/or 20 pounds frequently or constantly
- Effective verbal and written communication skills
- Ability to effectively listen, understand and clarify employee and guest concerns
- Ability to multitask and prioritize departmental functions to meet deadlines
- Attentive, friendly, courteous and service-oriented at all times
- Attendance at all required meetings and trainings
- Participation in M.O.D. coverage as required
- Maintain regular attendance in compliance with hotel standards
- Maintain high standards of personal appearance and grooming
- Comply with hotel standards and regulations for safe and efficient operations
- Ability to identify problem areas and implement solutions
- Skilled in handling problems including anticipating, preventing and solving issues
- Ability to understand and evaluate complex information and data
- Maintain confidentiality of information
- Perform other duties as requested by management
- Maintain a warm and friendly demeanor at all times
Job Qualifications
- At least 3 years of progressive experience in a hotel or related field
- Alternatively, a 4-year college degree with at least 3 years of related experience
- Or a 2-year college degree with 4 or more years of related experience
- Proficient in Windows, company-approved spreadsheets and word processing
- Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws
- Effective verbal and written communication skills with all levels
- Ability to multitask and prioritize departmental functions
- Experience in handling and resolving problems effectively
- Ability to maintain confidentiality
- Ability to understand and evaluate complex information
- Attentive, friendly, courteous, and service-oriented demeanor
- Willingness to participate in required meetings and trainings
- Experience participating in M.O.D. coverage
- Maintains high standards of personal appearance and grooming
Job Duties
- Coordinate, supervise and manage all property food and beverage, kitchen and back of the house operations
- Maintain a profitable F&B department with high quality products and service levels
- Market ideas to promote business and reduce employee turnover
- Maintain revenue and payroll budgets and meet budgeted productivity
- Supervise and manage all F&B personnel
- Respond to guest complaints in a timely manner
- Participate in F&B budget, forecasting and department performance monitoring
- Monitor industry trends and maintain competitive operations
- Work with the F&B Manager and keep them informed of issues
- Ensure compliance with local liquor laws and health and sanitation regulations
- Prepare and submit required reports promptly
- Conduct inventory and prepare reports
- Organize and conduct regular department meetings
- Monitor quality of service and product
- Cooperate in menu planning and preparation
- Ensure timely purchasing of F&B items within budget
- Oversee employee cafeteria operations
- Coordinate and monitor all phases of Loss Prevention
- Train staff on SOPs, report preparation, and technical tasks
- Interview candidates and participate in hiring approvals
- Attend and conduct departmental and hotel training and meetings
- Ensure overall guest satisfaction
- Perform other duties as requested by management
- Maintain a warm and friendly demeanor at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: