Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation leave
sick leave
Team Member Travel Program
Job Description
The Redondo Beach Hotel, a Tapestry Collection by Hilton, is a distinguished hospitality establishment located in Redondo Beach, California. As part of the acclaimed Hilton portfolio, this hotel embraces a unique blend of modern comfort and local charm, offering guests an exceptional experience that reflects both the vibrant coastal environment and high standards of service. The hotel features upscale accommodations, refined dining options, and a variety of amenities designed for both leisure and business travelers. Emphasizing personalized service and attention to detail, the Redondo Beach Hotel prides itself on creating memorable stays that encourage repeat visits and foster strong guest... Show More
Job Requirements
- Supervisory experience in a restaurant environment
- Alcohol and Food Handler's Certification
- Excellent communication - written and verbal
- Skilled at providing exceptional guest service
- Skilled at training team members
- Skilled at coaching/counseling team members in the moment
Job Qualifications
- Supervisory experience in a restaurant environment
- Alcohol and Food Handler's Certification
- Excellent communication - written and verbal
- Skilled at providing exceptional guest service
- Skilled at training team members
- Skilled at coaching/counseling team members in the moment
Job Duties
- Ensure that department goals are communicated, understood, and met by hourly team members
- Coordinate tasks and work with other departments to ensure that the department runs efficiently
- Work with management to ensure that newly hired hourly team members receive orientation training
- Listen to hourly team members’ suggestions for improving how work is done and guests are served
- Gain management support as needed to act upon suggestions
- Work with management to ensure hourly team members have the necessary resources to effectively perform their jobs
- Ensure hourly Team Members are trained on technical and service aspects of the job
- Work with management to ensure that hourly team members clearly understand their job roles, responsibilities, and performance expectations
- Professionally address guest concerns, requests, or issues individually or by enlisting the help of Management
- Act as a “bridge” between management and hourly team members to facilitate department operation
- Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance around GSS scores
- Enforce compliance with Food Safety and OSHA standards
- Collaborate with management to recognize and celebrate hourly team member performance contributions (e.g., department-specific recognition programs)
- Assist with basic human resource issues/concerns of hourly team members enlisting the support of management as needed
- Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance around AOS scores
- Serve as an individual contributor and department role model by performing technical or functional job duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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