Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,700.00 - $74,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Hotel and restaurant discounts
Health Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid holidays
short-term disability
long-term disability
Referral bonuses
flexible spending accounts
Job Description
Archer Hotel Burlington is a distinctive industrial-chic boutique hotel located in the vibrant Boston suburb of Burlington at the 3rd Ave town center. This upscale establishment features 147 luxurious guest rooms and suites designed to offer exceptional comfort and style. The hotel is celebrated not only for its well-appointed accommodations but also for its lively first-floor AKB hotel bar, an inviting indoor pool, and more than 9,700 square feet of versatile indoor and outdoor meeting and event spaces. A proud recipient of the prestigious AAA Four Diamond award and a favorite on TripAdvisor, Archer Hotel Burlington belongs to the renowned... Show More
Job Requirements
- High school diploma or equivalent
- minimum six months' related experience in hospitality or service industry preferred
- ability to stand for extended periods
- capability to exert up to 60 pounds of force occasionally
- ability to perform physical tasks such as reaching overhead, stooping and kneeling
- excellent communication skills
- customer-focused mindset
- team player attitude
- commitment to safety and sanitation guidelines
- willingness to work collaboratively in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- previous supervisory experience in food and beverage or hospitality industry preferred
- knowledge of food safety and sanitation standards
- strong interpersonal and communication skills
- ability to manage and motivate a team
- customer service oriented
- basic understanding of inventory management and scheduling
- proficiency with labor management and forecasting
- ability to handle guest concerns professionally
- familiarity with alcohol beverage control policies
Job Duties
- Supervise daily food outlet operations to ensure the successful execution of all standards and completion of daily tasks and assignments
- greet customers with a smile and pleasant demeanor
- ensure that all personnel and systems function efficiently so that guests' expectations are surpassed
- assist in the onboarding and training of team members
- promote excellent guest service and handle guest concerns in a prompt and professional manner
- ensure that outlets are sanitized, cleaned, stocked and set up correctly at the start of and throughout the shift while adhering to sanitation, safety and alcohol beverage control policies
- provide coaching, encouragement and recognition to team members regularly
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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