Food and Beverage Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $27.00
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Pay on Demand
401K Savings Plan
free daily family meal
Team member and family & friends rate discount program
Paid Time Off
Employee wellness programs

Job Description

River Terrace Inn is a distinguished boutique hotel ideally situated along the scenic Napa River, near the bustling Oxbow Public Marketplace, the renowned Culinary Institute of America, and the vibrant downtown Napa area. This location offers guests a true taste of Napa Valley's Wine Country charm with inviting rooms and suites that boast calming river views and warm fireplaces, creating a tranquil and comfortable retreat after a day full of exploration. The Inn reflects the sophisticated yet welcoming aesthetic of Wine Country, providing a genuine home-away-from-home experience for its visitors. The property also features ALBA Bar & Cafe, a restaurant... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience as a restaurant server
  • leadership or supervisory experience preferred
  • excellent communication skills
  • strong organizational and multitasking ability
  • knowledge of food safety and hygiene standards
  • ability to work flexible shifts including weekends, holidays, and evenings
  • basic math competency
  • ability to stand and walk for extended periods
  • ability to lift 10-50 pounds regularly
  • positive attitude and teamwork skills

Job Qualifications

  • Prior experience as a server in a restaurant, ideally with leadership or supervisory responsibilities
  • excellent interpersonal and communication skills
  • strong organizational skills with ability to multitask during busy service periods
  • solid knowledge of food and beverage service standards and health/safety regulations
  • reliability, punctuality, and professional demeanor
  • ability to work flexible hours including nights, weekends, and holidays
  • basic math skills
  • familiarity with POS systems is a plus

Job Duties

  • Greet guests warmly
  • ensure menus, specials, and wine/food knowledge are up to date
  • monitor flow of service by taking accurate orders and ensuring timely delivery of food and drinks
  • check guest satisfaction and handle guest issues or complaints with tact
  • prepare tables with settings, clear finished plates, calculate bills, and process payments
  • mentor and train junior servers on standards of service, menu items, safety, and cleanliness
  • assign sections, side work, and monitor performance
  • serve as liaison between servers and kitchen/bar to ensure order accuracy and timeliness
  • assist in expediting food during rush hours, ensuring quality and presentation standards
  • enforce hygiene, food safety, dress code, and personal appearance policies
  • ensure dining areas are clean, organized, and properly set up for service
  • assist in overseeing the dining area and stepping into managerial duties when needed
  • help with daily operations including opening, closing, pre-shift setup, and shutdown
  • help set up and oversee special events, group bookings, or banquets
  • fill in gaps or take on additional responsibilities as needed
  • lead by example with a positive attitude
  • stay attentive and detail-oriented with a focus on guest satisfaction
  • handle pressure and fast-paced environments
  • maintain strong teamwork and problem-solving skills

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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