Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $35.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Personal Days
career advancement
Professional development courses
Job Description
Starwood Hotels, founded in 2006 by Barry Sternlicht, is a distinguished luxury hotel brand management company affiliated with the global private investment firm Starwood Capital Group. With a rich heritage rooted in hospitality excellence, Starwood Hotels has built a reputation for delivering exceptional experiences that balance thoughtful service with a profound respect for nature and the environment. The company’s mission-driven culture prioritizes inclusivity, sustainability, and empowerment, fostering a diverse workforce that thrives in an environment of collaboration and mutual growth. Employees at Starwood Hotels are encouraged to contribute to a workplace that respects the planet while offering guests memorable and... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in food and beverage supervision or related field
- ability to motivate and lead a team
- effective verbal and written communication skills
- strong problem solving and conflict resolution abilities
- capability to work flexible hours including nights weekends and holidays
- physical ability to perform medium work exerting up to 50 pounds occasionally and stand for extended periods
- commitment to maintaining high standards of appearance and professionalism
- adherence to food health safety and sanitation regulations
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage supervision or similar hospitality role
- strong leadership and team management skills
- excellent communication and interpersonal skills
- proven ability to handle guest complaints and resolve conflicts effectively
- knowledge of food safety regulations and health standards
- ability to work in a fast paced high pressure environment
- outgoing and gracious personality
- proficiency in inventory management
Job Duties
- Engage with guests checking in on dining customers to assess their satisfaction with food quality service and overall experience
- promptly address any issues or concerns raised by customers ensuring complaints are resolved in a timely and professional manner aiming for positive outcomes that encourage return visits and customer loyalty
- lead by example providing hands-on supervision of front of house staff overseeing employees on service standards safety and the hotel’s procedures ensuring staff are equipped to meet high standards of hospitality
- oversee the day to day operations of the restaurant to ensure everything runs smoothly including monitoring staff performance assigning tasks and ensuring service is delivered efficiently
- review the front of house work schedules covering peak hours and providing seamless service even during busy periods
- keep a close eye on inventory levels ensuring food supplies beverages amenities cleaning supplies POS supplies and other essentials are sufficiently stocked coordinate with management to place orders and track inventory usage minimizing waste while ensuring high-quality materials are always available
- convey information and ideas clearly both oral and written
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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