Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,300.00 - $68,500.00
Work Schedule
Standard Hours
Benefits
Employee Discounts
Free Meals
Learning programs
medical benefits
Dental benefits
401k
Paid Time Off
Job Description
The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, widely recognized for its exceptional luxury and world-class hospitality. Situated in the vibrant Scottsdale area, this prestigious resort exemplifies the highest standards of guest service and comfort. The hotel boasts 750 spacious guestrooms, over 300,000 square feet of versatile meeting and event space, and a collection of four award-winning restaurants that cater to a diverse array of culinary palates. Guests also enjoy six sparkling heated pools and access to the lavish Well & Being Spa, offering a comprehensive wellness experience. The resort regularly hosts premier events... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service
- Ability to lead and motivate a team
- Strong communication skills
- Knowledge of safety and sanitation policies
- Ability to handle guest complaints professionally
- Flexibility to work various shifts including weekends and holidays
- Ability to stand for extended periods
- Basic computer skills
Job Qualifications
- Previous food and beverage leadership experience preferred
- Adhere to Fairmont Scottsdale Princess grooming guidelines
- Previous Point of Sale system experience required
- Computer literate in Microsoft Window applications required
- University/college degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Job Duties
- Consistently offer professional, friendly and engaging service
- Supervise the F&B outlet team in all aspects of the department and ensure service standards are followed
- Maximize revenues by upselling and following budget guidelines
- Handle guest concerns, reacting quickly and professionally
- Balance operational and colleague needs
- Have full knowledge of all menus and promotions
- Ensure colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the food & beverage outlet
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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