Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
meal discounts
Job Description
BLDG is an exceptional dining establishment where architecture, cuisine, and cocktails come together to create a harmonious and vibrant experience. Located within Hotel Marcel in New Haven, Connecticut, BLDG draws inspiration from Connecticut's rich agricultural heritage and the bounty of the Atlantic Ocean. This unique setting allows BLDG to offer a dining experience that is both innovative and deeply rooted in local traditions, capturing the energy and spirit of its surroundings.
Hotel Marcel itself is a modern and eco-friendly hotel committed to sustainability and guest comfort. It provides a welcoming atmosphere that reflects a deep respect for the environm... Show More
Hotel Marcel itself is a modern and eco-friendly hotel committed to sustainability and guest comfort. It provides a welcoming atmosphere that reflects a deep respect for the environm... Show More
Job Requirements
- Must have prior food service and bar experience
- Ability to work flexible hours including weekends, holidays, and late nights
- Must be able to lift and carry up to 50 lbs
- Ability to perform physical tasks such as reaching, bending, stooping, and pushing or pulling
- Ability to communicate effectively in English
- Ability to maintain professional grooming and appearance standards
- Ability to handle cash responsibly
- Must hold proper food safety certification
- Ability to use computer systems and POS
- Physical stamina to stand for long periods and endure various physical movements throughout the work areas
- Must be punctual and reliable
- Strong interpersonal and leadership skills
Job Qualifications
- Prior experience as a food and beverage supervisor
- Prior guest relations training
- Knowledge of proper food handling
- Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Punctuality and regular and reliable attendance
- Interpersonal skills and the ability to work well with co-workers and the public
- Proper food safety training and certification as described by law
- Experience working with computers such as MS Office and Google, POS systems like Micros, reservations software like Open Table
- Must have some familiarity of basic cooking skills
Job Duties
- Oversee a team of employees including hiring, development, scheduling and training
- Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
- Properly handle daily cash deposits
- Open or close the restaurant, securing cash, liquor, and entry points
- Create a service first work environment
- Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality
- Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
- Assign service related tasks to servers
- Properly check out servers and bartenders at the end of their shift
- Bus tables and assist with processing dirty dishes if necessary
- Ensure dining tables are properly prepared for service
- Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
- Be able to open and pour wine at tableside
- Perform basic cleaning tasks as needed or directed by supervisor
- Fill in for absent staff as needed
- Assist with special events as needed
- Greet all guests warmly with an appropriate greeting
- Adhere to grooming and appearance standards consistently
- Understand and communicate products and services available at the Hotel
- Follow all company safety and security policies and procedures
- Report accidents, injuries, and unsafe work conditions to manager
- Ensure team members uniform is neat and professional and grooming standards have been followed
- Maintain confidentiality of proprietary information
- protect company assets
- Anticipate and address guests service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others
- Comply with quality assurance expectations and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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