Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,100.00 - $63,300.00
Work Schedule
Flexible
Benefits
Marriott Employee Discounts Worldwide
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
short-term disability insurance
long-term disability insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee assistance program
Job Description
The Kessler Collection is a distinguished portfolio of luxury boutique hotels, unique restaurants, and captivating experiences infused with a Bohemian twist. Renowned for offering inspiring places where guests encounter curated art, original music, and exceptional architecture, every property within the collection is set in highly sought-after destinations. The Kessler Collection prides itself on an immersive environment where cultural stories emerge at every corner, creating memorable stays and dining experiences that resonate with guests. Through its unwavering commitment to intuitive service and guest exuberance, the company fosters a culture centered on learning, development, and the well-being of its team members, affectionately... Show More
Job Requirements
- High School diploma required
- 1+ years of relevant work experience in similar scope and title required
- experience within luxury brand markets preferred
- food safety certification preferred or attained within 30 days
- alcohol safety certification preferred or attained within 30 days
Job Qualifications
- High School diploma
- 1+ years of relevant work experience in hospitality or food and beverage supervision
- experience in luxury brand or high-end markets preferred
- strong knowledge of food and beverage service standards
- excellent interpersonal and communication skills
- leadership and staff management ability
- proficiency in Microsoft Word, Excel, and Outlook
- ability to multitask in a fast-paced environment
- customer service excellence
- knowledge of local, state, and federal liquor laws
Job Duties
- Supervises daily shift operations
- ensures Grand Performers are in compliance with appearance standards
- schedules dining reservations and arranges parties or special services for diners
- inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met
- requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure standards of quality are met
- ensures compliance with all food and beverage policies, standards and procedures
- maintains service and sanitation standards in restaurant, bar/lounge and room service areas
- acts as the guest service role model for the restaurant sets a good example of excellent customer service and creates a positive atmosphere for guest relations
- assists servers on the floor during meal periods
- clears and resets counters or tables at the conclusion of each course when needed
- assists dining room servers in the food and beverage service, set tables, serve guests as directed by the server, keep menus clean, clean table between servings, menu knowledge
- assists with providing tables with beverages
- removes solid linens and replaces with clean linen
- transports dirty dishes to the dish-washing station
- polish silver and glass as needed
- present menu, answer questions and make suggestions regarding food and beverage
- seat guests in the dining room
- explain, pair and recommend wine from the wine list
- serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
- relays orders to kitchen through POS and helps serve courses from kitchen and service bars
- totals bill and accepts payment when needed
- proficiently utilizes the property management systems and follow cash handling procedures
- sets up bar and dining room in a thorough and swift manner
- empowers Grand Performers to provide excellent customer service
- ensures staff understands local, state, and Federal liquor laws
- monitors alcohol beverage service in compliance with local laws
- ensures point of sale operations and cash handling practices are following standard operating procedures
- edits work schedules and evaluates work performance of employees
- assigns and coordinates work of employees to promote the efficiency of operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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