Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $40.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a leading hotel development and management company recognized for its excellence in the hospitality industry. With an impressive portfolio consisting of upscale select service, extended stay, and lifestyle hotels, OTO operates in key markets across the United States. The company has partnered with some of the strongest brands in the hospitality sector, consistently earning accolades such as Developer of the Year and recognitions for outstanding guest service, operational excellence, community involvement, sales, marketing, and revenue achievements. OTO Development is committed to fostering a work environment that values team members and offers competitive compensation along with comprehensive benefits... Show More
Job Requirements
- Ability to pass certification tests required to meet health department and brand standards
- ability to work well with others
- customer focus including experience anticipating guest needs and responding pleasantly and professionally in various settings
- strong listening skills to ensure accurate understanding of guest wishes
- ability to maintain composure under pressure and address guest problems or concerns
- ability to execute food and beverage events and strategically direct staff to ensure successful events
- approachable and encouraging effective communication with guests and team members
- physically able to stand, sit, walk, bend, lift, and squat for extended periods
- minimal travel outside property and surrounding area
Job Qualifications
- High school diploma or equivalent
- prior experience in food and beverage supervisory role preferred
- strong leadership and team management skills
- excellent communication and interpersonal skills
- ability to manage multiple tasks under pressure
- customer service oriented
- knowledge of food safety and sanitation standards
- ability to read and understand banquet event orders
- problem-solving skills
- approachable and effective communicator
- proficiency in scheduling and staff coordination
Job Duties
- Execute and oversee the setup of meeting spaces for banquet and catering events to ensure compliance with banquet event orders with optimal level of service, quality and hospitality
- work with and supervise kitchen staff on the timing of food preparation to ensure that meals are ready on time in accordance with specifications on the banquet event order, and are served in a visually appealing manner
- supervise and direct the prompt, efficient and friendly serving of all food and beverage for banquets and gallery
- work closely with the Sales Team to ensure clients are happy with all aspects of their events including room set up, F&B service, A/V functions and food quality
- meet with the clients on the day of event to review the Banquet Event Order and any changes to ensure delivery of a quality product
- welcome guests and monitors the dining area during meal time to ensure adequate supplies, that guest needs are met, and supports the hotel's overall hospitality image and objectives
- follow required sanitation procedures for food handling safety
- obtain and maintain any food handling certificates that may apply
- assist in ordering of food and beverage items as well as controlling of cost and waste
- assist with scheduling staff
- respond promptly and appropriately to any guest questions or concerns
- assist in the selection, training and development of team members
- work quickly and independently to resolve operation issues when necessary, ensuring proper follow through with appropriate team members
- monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service
- must be professional and hospitable at all times and maintain a professional appearance
- assist with gallery host/front desk responsibilities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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