Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $35.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
Retirement Plan
Paid Personal Days
Career advancement opportunities
Job Description
Starwood Hotels is a prestigious luxury hotel brand management company founded in 2006 by Barry Sternlicht and affiliated with the global private investment firm Starwood Capital Group. Known for its commitment to excellence and sustainability, Starwood Hotels operates with a mission-driven purpose that guides not only the experiences offered to guests but also the workplace culture for its employees. The company emphasizes collaboration, stellar service, respect for nature, and a genuine desire to maintain the beauty of the world, making it a leader in the luxury hospitality industry. Starwood Hotels is proud of its diverse and inclusive workforce and strives... Show More
Job Requirements
- Ability to lift up to 50 pounds occasionally and be on feet for entire shift
- availability to work flexible hours including evenings, weekends, and holidays
- experience managing guest complaints and ensuring guest satisfaction
- commitment to maintaining high standards of appearance and professionalism
- compliance with hygiene, safety, and sanitation standards
- capacity to handle stressful situations with composure
- must be able to work collaboratively in a 24-hour operational setting
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage supervision or management
- strong leadership skills with ability to motivate and develop team members
- excellent communication and interpersonal skills
- knowledge of food safety and health regulations
- problem-solving and conflict resolution abilities
- ability to work effectively in high-pressure and fast-paced environments
Job Duties
- Engage with guests to assess satisfaction with food quality and service
- promptly address customer issues and resolve complaints professionally
- lead and supervise front of house staff ensuring adherence to service standards and safety procedures
- oversee day-to-day restaurant operations including staff scheduling and task assignments
- monitor and manage inventory levels and coordinate with management for orders
- maintain clear oral and written communication
- evaluate and select appropriate actions quickly and accurately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: