Food & Beverage: Suite and Loge Box Pantry Coordinator (Part-time)
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Dickies Arena is a premier multipurpose venue located in Fort Worth, Texas, with a seating capacity of 14,000. Situated adjacent to the Will Rogers Memorial Center campus, it proudly serves as a hub for concerts, sporting events, family entertainment, and the celebrated Fort Worth Stock Show rodeo performances. Owned by the City of Fort Worth and managed by Trail Drive Management Corporation (TDMC), a dedicated not-for-profit entity, Dickies Arena exemplifies excellence in event hosting and community engagement. The arena’s state-of-the-art facilities offer an impressive array of services designed to meet the needs of diverse audiences, creating memorable experiences for event-goers... Show More
Job Requirements
- Minimum age of 21 years
- One year of operations experience
- Ability to lift, push, and pull up to 50lbs
- Flexible availability for nights, weekends, and holidays
- Ability to work in fluctuating temperature environments
- Strong ethical conduct
- Demonstrated leadership skills
- Effective problem solving and analytical abilities
- Strategic thinker
Job Qualifications
- Must be a minimum of 21 years of age
- At least one year of operations experience
- Food and beverage background preferred but not required
- Possess excellent people skills and diplomacy
- Possess excellent written and verbal communication skills
- Ability to multi-task
- Strong attention to detail and proven customer service skills
- Exceptional organization and prioritization skills
- Works well with others, establishing and maintaining effective relationships with fellow workers and supervisors
- Ability to lift, push, and pull up to 50lbs
- Flexible schedule - nights, weekends, and holidays
- Must be able to work in an environment with fluctuating temperatures
- Ethical conduct
- Leadership
- Problem solving/analysis
- Strategic thinking
Job Duties
- Responsible for making sure each suite and loge box is properly and completely set prior to each event start time
- Communicate with the food and beverage team and guests of the arena to ensure food quality and service standards are always maintained
- Monitoring staff by maintaining policies and procedures, ensuring safety, sanitation, and responsible alcohol service, while striving for optimal experience for guests and staff
- Serve as a liaison between Suite and Loge Box Supervisors and Kitchen staff throughout each event and ensuring a positive atmosphere for team members and guests
- Responsible for ensuring quality experiences and hospitality throughout the Club Level of the arena
- Responsible for pantry organization checking in/out and rotation of product, accurate inventory and food and beverage preparation
- Responsible for ensuring that the locations are cleared of any remaining food, beverages, and equipment at the end of the event and resetting for the next event
- Responsible for holding pre-shift and assigning team members to specific event related tasks assign tasks
- Responsible for assisting with the supervision of team members on non-event (set up) and event days
- Ensure food and beverage orders that are placed during the event are delivered to Suites and Loge Boxes as quickly and accurately to spec as possible
- Expedite the communication of special food and beverage requests, delayed ticket times for food and beverage orders, changes to any food and beverage orders, and guest-related requirements to the management team
- Assist with maintaining and ensuring excellent customer service for internal and external guests
- Have full knowledge of food and beverage menu items and accompaniments
- Responsible for reporting event notes and pertinent information to staff
- Be comfortable with the arena and know how to navigate personally, as well as assist guests
- Direct any inquiries not regarding food and beverage to the correct entity and/or personnel within the arena
- Support any other Food and Beverage departments as needed
- Support any other tasks assigned by the Dickies Arena Leadership Team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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