Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Job Description
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, boasting 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, this dynamic company has seen rapid expansion from just three locations in 2019 to a diverse national portfolio of award-winning venues. These include well-known brands such as Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers, among others. Five Star Parks & Attractions is recognized for its commitment to innovation, guest experience, and operational excellence within the amusement and hospitality industry. The company... Show More
Job Requirements
- Must be 16 years or older
- position requires consistent activity, such as walking, bending and lifting
- must be able to work holidays and weekends
- employment may require background check
Job Qualifications
- Ability to energize and engage guests with a passion for guest service
- excellent communication and interpersonal skills
- ability to handle guest complaints professionally and efficiently
- flexibility to work evenings, weekends, and holidays
- commitment to adhering to company dress code and punctuality
- ability to learn and respond well to ongoing training and coaching
- working knowledge of menu items and food preparation
- team-oriented mindset and willingness to assist colleagues
- positive attitude and the ability to work in a fast-paced environment
Job Duties
- Energizes people and is passionate about guest service
- empowers him/herself to handle guest complaints immediately, exceed guest expectations, and informs management to ensure follow up
- works flexible hours, reports to work on time and complies with company dress code
- responds well to a strong training culture which will result in being coached by supervisors and managers consistently
- completes all other duties as assigned
- committed to working in any facility and any function within his/her primary job classification
- thoroughly knowledgeable on menu and food preparation
- greets guests in a timely and professional manner, escorts guests to tables
- supports servers on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses
- thanks guests by name for their visit and invites them to return
- maintains a cleanliness of foyer, including but not limited to outside-perimeter cleanliness, music types and sound levels, lighting, temperature, hourly floor cleanliness, and spot cleaning
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.