Job Overview
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $43,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Delaware Park is a premier entertainment and hospitality establishment located in Delaware, known for its comprehensive range of gaming, dining, and entertainment options. As a well-established name in the region, Delaware Park offers a dynamic and vibrant work environment characterized by professional growth, customer-focused service, and a commitment to excellence. The company prides itself on creating memorable experiences for guests through superior service and inviting facilities. As a leading entertainment venue, Delaware Park integrates casinos, restaurants, and event spaces to serve a diverse clientele, ensuring an engaging atmosphere that promotes fun and excitement throughout the year.
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This position is ... Show More
Job Requirements
- Must be able to successfully complete the background check and licensing process required by the Delaware Lottery
- Knowledge of computer software including Microsoft Word and Excel
- Ability to work independently with minimal supervision
- Maintains confidentiality with regard to employee concerns and sensitive department information
- Maintain established company and departmental uniform, appearance, and hygiene standards at all times
- Experience with P.O.S. systems and PC-related systems
- Must be able to walk and stand for at least a full eight hour shift
- Must be able to lift up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift
- Ability to bend, reach, pull, push, kneel, squat, and grasp as needed
- Must be able to work a flexible schedule according to business needs including evenings, weekends, and holidays
- Station assignments covering large areas with long walking distances
- Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control
- The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management
- Must be able to handle all types of guest-related situations
- relay all guest compliments and complaints to department management
Job Qualifications
- Knowledge of computer software including Microsoft Word and Excel
- Experience with P.O.S. systems and PC-related systems
- Ability to work independently with minimal supervision
- Maintains confidentiality with regard to employee concerns and sensitive department information
- Must be able to walk and stand for at least a full eight hour shift
- Must be able to lift up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout shift
- Ability to bend, reach, pull, push, kneel, squat, and grasp as needed
- Must be able to work a flexible schedule including evenings, weekends, and holidays
- The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management
- Must be able to handle all types of guest-related situations and relay all guest compliments and complaints to department management
Job Duties
- Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount
- Thorough and complete knowledge of all assigned restaurant and outlet positions
- Responsible for scheduling and staffing of assigned outlets
- Ensures smooth operation of the assigned outlet
- Assists in training and evaluating employees in assigned outlets
- Implements and adheres to food and beverage cost control procedures and orders necessary stock for the outlet
- Ensures accurate record keeping
- Establishes and maintains an excellent working relationship with all related departments
- Adheres to and administers established food and beverage policies, labor laws, liquor laws, and Delaware sanitary codes
- Recommends and documents coaching and discipline of staff on appropriate paperwork
- Communicate both written and verbal with and promote positive team members and guest relations
- Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same
- Maintain professionalism at all times when working with other team members and/or guests
- Promotes outstanding internal and external guest relations and internal teams
- Performs all other duties as assigned
Job Location
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