Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Uniform allowance
Career development opportunities
flexible scheduling
Employee wellness programs
Job Description
TPC Louisiana, located just 15 miles outside of downtown New Orleans in Avondale, is renowned for offering one of the most exhilarating and award-winning championship golf courses accessible to the public. Proudly hosting the state’s only PGA TOUR event, the Zurich Classic of New Orleans, TPC Louisiana stands as a premier destination for golf enthusiasts and visitors alike. The course’s unique stadium design allows fans to experience golf in an up-close and immersive way at every hole, enhancing the spectator experience unlike any other. TPC Louisiana has consistently been recognized by GolfWeek as one of the "Best Courses You Can... Show More
Job Requirements
- High school education or equivalent
- One to two years of relevant food and beverage service experience
- Ability to stand walk and lift up to 25 pounds regularly
- Willingness to work early morning late night weekend and holiday shifts
- Ability to handle cash and credit card transactions accurately
- Knowledge of food and beverage service standards
- Ability to maintain a professional and courteous demeanor with guests
- Ability to comply with all safety and health regulations
- No travel required for this position
Job Qualifications
- Thorough knowledge of food and beverage service procedures
- High school education or equivalent
- One to two years of food and beverage service experience
- Ability to communicate effectively with guests and team members
- Strong customer service orientation
- Ability to handle cash and credit transactions accurately
- Knowledge of state and federal alcohol laws and regulations
- Ability to maintain cleanliness and organization in service areas
Job Duties
- Greet all arriving guests at assigned station in a pleasant manner making them feel welcome and at ease
- Communicate menu specials and changes
- answer questions and take guest orders accurately
- Ensure that work stations are properly refilled at the beginning and end of every shift
- Advise supervisor of any member or guest complaints so they can be immediately and professionally resolved
- Participate in the continuous cleaning and up-keep of all Food and Beverage areas
- Serve food and beverage items that meet strict standards as outlined by the menu specifications work sheets
- Prepare and serve soft beverages according to specifications prescribed by standard operating procedures
- Perform all assigned side work duties such as polishing rolling organization etc
- Keep all stock prepared and ready for use on each shift
- Maintain accountability of cash tips ensuring there be no commingling with any cash bank
- Handle and count cash make accurate change record credit cards from guests as well as member charges as prescribed by standard operating procedures
- Complete requisition forms for all supplies as needed
- Use the proper garnishes china glassware and flatware for all food and beverages
- Ensure that the Director of Food and Beverage Dining Room Manager or captain is informed of members or guests who may be intoxicated
- Any member or guest who is clearly intoxicated is not to be served
- Open dining room grill and or pub ensuring that the area is clean and accommodating at all times and in accordance with established quality standards
- Handle any problem that might arise both courteously and professionally
- Maintain responsibility for par stock inventory control on a daily basis
- Set-up and break down dining room tables banquet tables chairs display tables and carts theme decorations and other equipment to accommodate the operation as required by the reservation book and or special event plan banquet event order or diagram
- Understands members and guests comments and complaints and forwards that information immediately to supervisor
- Ensure compliance with operating guidelines as it relates to the RAM or Tips programs as well as operating within all State and Federal Laws Rules and regulations relating to Alcohol Cigarette and Tobacco Division
- Operate within all guidelines policies standards and constraints as established by PGA TOUR Golf Course Properties Inc
- Verify the accuracy of all charges member and otherwise to ensure proper posting to accounts This may include verifying member numbers names and or signatures as well as include obtaining authorization codes on any credit card charges
- Ensure that service procedures are adhered to as outlined in the TPC Brand Standards
- Special projects or other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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