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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $11.61
Work Schedule
Day Shifts
Weekend Shifts
Job Description
TPC Twin Cities is a prestigious private golf course located in Blaine, Minnesota, just north of the vibrant metropolitan area of Minneapolis and St. Paul. This par-72, 7,513-yard championship golf course is renowned for its thoughtful design by the legendary Arnold Palmer, offering an exceptional and challenging experience across 18 holes spread over 235 acres of beautiful countryside. The course harmonizes with the rolling natural terrain of a former sod farm, blending elements such as Bentgrass tees, fairways, and greens with native prairie grasses, scenic wetlands, and 27 water bodies. This remarkable setting not only provides a world-class golfing experience... Show More
Job Requirements
- High school diploma or equivalent
- one to two years experience in food and beverage service
- ability to stand and walk for extended periods
- ability to lift up to 25 pounds
- good communication skills
- must be at least 18 years old
- ability to work flexible hours including weekends and holidays
- adherence to all safety and health regulations
- ability to handle cash and transactions responsibly
Job Qualifications
- Thorough knowledge of food and beverage service procedures
- high school education or equivalent
- one or two years additional experience in food and beverage service
- ability to communicate effectively with guests
- attention to detail in service and presentation
- ability to handle cash and credit card transactions accurately
- ability to work flexible shifts including early mornings, late nights, weekends, and holidays
- customer service orientation
- ability to work as part of a team
Job Duties
- Greet all arriving guests at assigned station in a pleasant manner, making them feel welcome and at ease
- communicate menu specials and changes
- answer questions and take guest orders accurately
- ensure that work stations are properly refilled at the beginning and end of every shift
- advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
- participate in the continuous cleaning and upkeep of all Food and Beverage areas
- serve food and beverage items that meet strict standards, as outlined by the menu specifications work sheets
- prepare and serve soft beverages according to specifications prescribed by standard operating procedures
- perform all assigned side work duties (polishing, rolling, organization, etc.)
- keep all stock prepared and ready for use on each shift
- maintain accountability of cash tips ensuring there be no commingling with any cash bank
- handle and count cash make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures
- complete requisition forms for all supplies as needed
- use the proper garnishes, china, glassware, and flatware for all food and beverages
- ensure that the Director of Food and Beverage/Dining Room Manager or captain is informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is NOT to be served
- open dining room, grill and/or pub, ensuring that the area is clean and accommodating at all times, and in accordance with established quality standards
- handle any problem that might arise both courteously and professionally
- maintain responsibility for par stock inventory control on a daily basis
- set-up and break down dining room tables, banquet tables, chairs, display tables, and carts, theme decorations and other equipment to accommodate the operation as required by the reservation book and/or special event plan, banquet event order or diagram
- understands members and guests comments and complaints and forwards that information immediately to supervisor
- ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs, as well as operating within all State and Federal Laws, Rules and regulations relating to Alcohol, Cigarette and Tobacco Division
- operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc.
- verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges
- ensure that service procedures are adhered to as outlined in the TPC Brand Standards
- special projects or other duties as assigned
- pay $11.61
- servers are eligible to receive additional compensation in the form of tips/gratuities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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