Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $9.71
Work Schedule
Weekend Shifts
Benefits
Living wage rate
Gratuities
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee training
Job Description
The City of Madison is seeking dedicated and customer-focused Food and Beverage Servers to join its Parks food and beverage service team, primarily stationed at one of the City-owned golf courses, including the Odana Hills Golf Course and Yahara Hills Golf Course. As a governmental entity, the City of Madison provides essential community services, and this role is an integral part of delivering an excellent guest experience at its recreational facilities. These positions are classified as part-time, with an expected minimum of 16 working hours per week, while actual scheduling varies based on the operational needs of the golf courses.... Show More
Job Requirements
- Must be at least 18 years of age by the start date of employment
- must be available to work weekday afternoons and evenings and weekends
- must obtain Wisconsin Responsible Server Certification within 30 days of hire
- must obtain City of Madison Operator License within 30 days of hire
- ability to lift and carry objects weighing up to 50 pounds and to lift heavier objects with another employee
- ability to frequently bend, twist, squat, climb, and reach for extended periods of time
- ability to work in extreme weather conditions for extended periods including walking and standing
Job Qualifications
- Demonstrated ability to effectively work with multicultural communities
- excellent interpersonal and communication skills
- ability to provide exceptional customer service
- ability to follow food safety and sanitation standards
- willingness to learn and obtain Wisconsin Responsible Server Certification and City of Madison Operator License within 30 days of hire
- ability to lift and carry up to 50 pounds
- ability to work flexible hours including weekday afternoons, evenings, and weekends
- minimum age of 18 years or older
Job Duties
- Provide customer service by maintaining a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met both in the clubhouse as well as on the course when the Food and Beverage Server is working from the mobile food and beverage unit
- take food and beverage orders from patrons
- answer questions, explain menu items, and offer suggestions to patrons
- assist patrons with special dietary needs
- prepare food and beverage orders and serve guests
- keep beverages filled, follow up with patrons to see if their needs are still met, and clear plates as they're finished
- clean and prepare tables for each party or guest
- ensure that the restaurant maintains proper standards of cleanliness and sanitation
- ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced
- receive and process payments, operate the register, and return paid checks and receipt to customer
- resolve any discrepancies in billing
- clean sinks, walls, floors, fans etc. within foodservice area
- clean bathrooms as directed
- restock foodservice towels, cleaning supplies and general janitorial supplies
- maintain responsibility for food safety practices including general product cleanliness and freshness by use of product labeling with expiration dates as instructed by the Food and Beverage Manager License Holder
- as assigned, answer telephone calls, take orders over the phone, or answer any general inquiries regarding the food and beverage operation over the phone
- help in other areas of the operation at the discretion of the Assistant Golf Professionals, including checking in guests for a reservation, booking reservations or parties, product ordering/receiving and other various duties as may be prescribed by the supervisor
- perform related work as assigned
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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