Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation and Sick Time
Job Description
We are an established hospitality group seeking a driven, organized, and forward-thinking professional to join our team within the Food & Beverage division. Our company operates multiple hotels and dining outlets, delivering exceptional culinary experiences and outstanding customer service. We are committed to innovation and excellence, fostering a collaborative environment where every employee plays a vital role in shaping our guests' experiences. Our Food & Beverage division is integral to our success, encompassing a broad range of services from fine dining restaurants to large-scale event catering, all designed to meet and exceed the expectations of our diverse clientele.
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Job Requirements
- Bachelor’s degree in hospitality management, food & beverage, business administration, or related field preferred
- 2+ years of experience in administration or hospitality industry
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to work under pressure and remain calm and professional in high-stress situations
- Proficiency in Microsoft Office Suite and event management software
- Experience with property management systems, Salesforce, or similar software is a plus
Job Qualifications
- Bachelor’s degree in Hospitality Management, Food & Beverage, Business Administration, or related field preferred
- Minimum 2 years of experience in administration or hospitality industry
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills for client, vendor, and internal team interaction
- Ability to work under pressure and remain professional in high-stress situations
- Proficiency in Microsoft Office Suite and event management software
- Experience with property management systems, Salesforce, or similar software is a plus
Job Duties
- Communicate directly with clients to understand event goals and needs within the outlets
- Provide exceptional customer service by answering inquiries, providing event proposals, and ensuring client satisfaction
- Manage all event logistics from initial booking through to post-event follow-up, including coordinating meeting room setups, catering, audio-visual needs, and special requests
- Create Restaurant Event Orders for large parties booked in the outlets
- Collect feedback from clients after events and assist with addressing any concerns
- Collaborate with the marketing team to promote event packages, generate leads, and increase hotel visibility for events within the outlets
- Work closely with other hotel departments, including banquets, conference services, culinary, front desk, housekeeping, kitchen, and facilities
- Manage OpenTable, ResortPass, and Real Time Reservations books, reviews, and inventory to maximize sales in the outlets
- Work with outlet leaders and culinary teams to update, revise, and print menus
- Maintain the Food & Beverage marketing calendar for all events, activations, and promotions
- Assist Culinary team with BEO management, updates, and organization
- Support senior Food & Beverage and Culinary management with administrative tasks and responsibilities
- Perform other duties as assigned by leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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