Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
short-term disability
long-term disability
401(k) plans
Tuition Assistance
discounted room rates
Career development opportunities
Job Description
Concord is a renowned hospitality company well-known for managing a diverse portfolio of hotels and food and beverage outlets that consistently deliver exceptional guest experiences. Rooted in a culture centered on five core Cornerstones—Quality, Integrity, Community, Profitability, and Fun—Concord is deeply committed to fostering a supportive and positive work environment where associates are valued and empowered to grow in their careers. The company’s emphasis on an Associate First policy ensures that staff members receive the attention and opportunities needed for professional development, continuous learning, and engagement within a collaborative team setting. With competitive compensation packages, comprehensive benefits, and a strong... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field
- Minimum of 5 years experience in food and beverage or restaurant management
- Proven leadership experience managing diverse teams
- Strong financial management skills including budgeting and cost analysis
- Excellent communication and conflict resolution abilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong problem-solving skills and attention to detail
- Ability to handle high-pressure situations and lead by example
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or a related field preferred
- Proven experience in food and beverage or restaurant management
- Strong leadership and team-building skills
- Excellent communication and interpersonal abilities
- Financial acumen including budgeting and cost control
- Ability to analyze market trends and implement effective strategies
- Experience in recruiting, mentoring, and developing staff
- Commitment to delivering exceptional guest service
- Proficiency with relevant point-of-sale and management software
- Ability to work in a fast-paced, dynamic environment
Job Duties
- Develop, communicate, and implement a business strategy aligned with property and brand goals, leading its execution
- Supervise day-to-day operations, ensuring staffing levels meet business demands and stepping in to perform duties when necessary
- Assist team members during high-demand times on the floor, behind the bar, and in the kitchen
- Ensure the front-of-house team delivers a consistent, guest-focused experience with the highest service standards
- Monitor guest feedback and performance data to optimize engagement and retention, taking corrective action when needed
- Respond proactively to guest concerns, taking ownership of resolving complaints until fully addressed
- Communicate with and coach team members to improve service quality and guest satisfaction
- Meet with guests informally to gather feedback on food, beverages, service, and overall satisfaction
- Drive topline revenue to meet revenue targets
- Stay informed on market trends and introduce new products and services to maintain a competitive edge
- Develop and monitor the budget, ensuring financial goals are met and opportunities for improvement are identified
- Oversee financial operations, including purchasing, loss prevention, invoice payments, and payroll
- Recruit, select, and develop leaders and team members to enhance company culture and foster growth opportunities
- Provide guidance through coaching, counseling, mentoring, and performance reviews to support team development
- Lead by example, demonstrating integrity, sound business judgment, and excellent communication skills
- Foster a positive, motivating environment that emphasizes teamwork, continuous improvement, and a passion for service while building trust and cooperation among team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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