Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
short-term disability
long-term disability
401k Retirement Plan
Hotel travel discount
free meal
Annual bus pass
Quarterly Incentive Bonus
Referral Bonus
Team Member Assistance Program
Team member complimentary parking
Job Description
Zachry Hospitality is a dedicated leader in the hospitality industry, focused on delivering exceptional customer service and fostering a supportive culture among its team members. As an esteemed hotel group, Zachry Hospitality prides itself on creating an environment where every employee feels valued and empowered to do their best work, reflecting the company’s core values: Every Person Matters, Together We Can Do Great Things, and This Is More Than a Job. These guiding principles ensure that both guests and staff experience a welcoming, respectful, and family-like atmosphere. Known for its commitment to ethical behavior and superior service standards, Zachry Hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1-year experience preferred
- Food handlers certification required
- TABC certification required
- CPR certification preferred
- Ability to lead and supervise a team
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and problem-solving skills
Job Qualifications
- High school diploma or equivalent
- Minimum of 1-year experience in food and beverage service preferred
- Food handlers certification
- TABC certification
- CPR certification preferred
- Strong leadership and communication skills
- Ability to manage multiple tasks efficiently
- Knowledge of food safety and service standards
- Customer service orientation
- Ability to handle guest complaints professionally
Job Duties
- Check stations before, during and after shifts for proper set-up and cleanliness
- Ensure team members provide guests with friendly, courteous and timely service
- Make sure servers understand and can explain specials and restaurant promotions
- Ensure order accuracy and timely delivery with appropriate condiments
- Interact with guests to obtain feedback and resolve complaints promptly
- Manage product quality and guest satisfaction ensuring food consistency and appeal
- Schedule and direct staff assignments for efficient restaurant operation
- Monitor food quality and service standards through visual inspection and corrective action
- Ensure compliance with hotel policies and regulations related to food and beverage service
- Communicate effectively with customers and staff to promote food products and direct activities
- Document inventory usage and oversee the setup of dining and service areas
- Demonstrate leadership qualities that inspire and empower team members
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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