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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Dental Insurance
Health Insurance
Free parking
Commuter assistance
Paid Time Off
Vision Insurance
Job Description
Hyatt Regency Columbus is a premier hotel located in the heart of downtown Columbus, Ohio, within walking distance of the Nationwide Arena and the vibrant Arena District. The hotel uniquely redefines the modern hotel experience by offering 633 newly renovated guest rooms and spacious suites, along with an impressive 70,000 square feet of flexible meeting and event space. This makes it an ideal location not only for lodging but also for conferences, business meetings, and social events. Hyatt Regency Columbus is directly connected to the Greater Columbus Convention Center, providing seamless access for guests attending conventions and large gatherings. It... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years experience in hotel food and beverage management or related field
- Strong leadership and coaching skills
- Excellent communication skills
- Ability to handle food and beverage related tasks and responsibilities
- Proficient computer skills
- Experience managing beverage costs to meet budget goals
- Ability to implement cost control and revenue enhancement strategies
- Knowledge of state and local health regulations
- Ability to maintain hotel standards and meet service scores
- Commitment to Hyatt values
- Ability to work with a diverse team and customers
Job Qualifications
- Minimum of 3+ years of experience in hotel food and beverage management or equivalent
- Demonstrated ability to lead, motivate and coach a team
- Strong and concise verbal and written communication skills
- Proficient in general computer knowledge
- Proven experience in managing and maintaining beverage costs to align with budgetary goals
- Ability to develop and implement strategies for cost control and revenue enhancement
- Ability to develop and implement strategies to maintain hotel standards and consistently meet hotel scores
- Committed to delivering high level of customer service
- Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
- Fun and energized person with a creative mindset
Job Duties
- Responsible for staffing, scheduling, coaching and cash handling for 3 outlets: Big Bar on 2, Market Stand Café Restaurant, and Perks Coffee & More
- Liaison between culinary team and front of house operations
- Maintain guest room inventory and stocking
- Coach and counsel a team of more than 20 colleagues to reflect Hyatt Service Standards and Procedures
- Demonstrate fundamental food and beverage knowledge
- Ensure all operations and cash handling are done per policies and procedures
- Maintain excellent communication and coordination with all hotel departments
- Analyze, investigate, and resolve guest complaints
- Coach and motivate colleagues to achieve service standards
- Ensure proper staffing levels for customer service goals
- Ensure compliance with state and local health guidelines and internal audits
- Demonstrate Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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