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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
career opportunities
Job enrichment
supportive work environment
Job Description
Hyatt is a globally recognized leader in the hospitality industry, renowned for its commitment to authentic guest experiences and exceptional service delivered by caring and attentive associates. With a diverse portfolio ranging from luxury hotels to stylish resorts and dynamic urban properties, Hyatt consistently raises the bar by ensuring that each guest encounter is memorable and meaningful. Hyatt’s culture promotes excellence, encourages growth, and rewards passion, making it a sought-after employer for ambitious professionals looking to advance their careers in the hospitality sector. Known for exceeding guest expectations, Hyatt is dedicated to fostering an environment where talent is nurtured and... Show More
Job Requirements
- 4 years or more of progressive hotel food and beverage management experience preferably with Hyatt
- Demonstrated ability to effectively interact with people
- Service oriented style with professional presentation skills
- Proven leadership skills
- Hotel or hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food and beverage concepts
Job Qualifications
- Demonstrated ability to effectively interact with people
- 4 years or more of progressive hotel food and beverage management experience preferably with Hyatt
- Service oriented style with professional presentation skills
- Proven leadership skills
- Hotel or hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience in implementing new food and beverage concepts
Job Duties
- Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
- Implement and maintain food and beverage sales and marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll
- Coordinate outlet operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and employee satisfaction
- Exercise quality control for both food and beverage
- Maintain Hyatt standards of service and ensure their implementation
- Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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