Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,700.00 - $53,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
wellness programs
401(k) matching
Paid Time Off
Annual performance bonus
day-one medical coverage
Career growth opportunities
Job Description
PENN Entertainment is a pioneering leader in the integrated entertainment and gaming industry, operating 43 destinations across North America. The company has built its reputation on providing an exceptional array of entertainment options, including casino gaming, sports content, and online sports betting via its theScore Bet Sportsbook and Casino. Committed to innovation, diversity, and sustainability, PENN Entertainment is passionate about delivering extraordinary experiences to its customers while fostering a supportive and growth-oriented environment for its team members.\n\nJoining PENN Entertainment means becoming part of a dynamic, fast-paced industry where the focus is on fun, excitement, and career development. The organization values... Show More
Job Requirements
- Must be at least 21 years of age
- Associates degree in related field or equivalent experience
- Minimum two years food and beverage experience
- Minimum two years supervisory experience
- Ability to interact diplomatically with guests and staff
- Ability to write reports and business correspondence
- Mathematical proficiency for budgeting and inventory control
- Flexibility to work all shifts including holidays and weekends
- Proficiency in Microsoft Excel, Word, and Outlook
- Completion of ServSafe Alcohol training certification
- Strong communication and presentation skills
Job Qualifications
- Associates degree in a related field or equivalent combination of education and experience
- Minimum two years of food and beverage experience
- Minimum two years of supervisory experience
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to write reports and business correspondence
- Strong interpersonal and conflict resolution skills
- Ability to perform mathematical calculations for budget and inventory management
- Successful completion of ServSafe Alcohol training certification
- Effective communication and presentation skills
- Flexibility to work all shifts including holidays, nights, weekends, and overtime as needed
Job Duties
- Supervise an F&B outlet and manage daily shift operations
- Support and manage operational goals and monitor performance and profit objectives
- Coordinate scheduling and address scheduling concerns with managers ensuring guest satisfaction
- Assist in budget preparation and ensure compliance with departmental budget initiatives
- Promote and demonstrate superior customer service and address service issues
- Ensure compliance with gaming laws and food and beverage regulations
- Assist in maintaining cost control, inventory management, and assisting assistant managers with administrative duties
- Ensure regulatory compliance and maintain confidentiality in all departmental matters
- Develop and deliver staff training and development programs
- Implement rewards and recognition programs to maximize employee engagement
- Evaluate team members and provide constructive performance feedback
- Make staffing recommendations including interviewing, hiring, and scheduling
- Manage work procedures and expedite workflow
- Provide coaching, counseling, and disciplinary recommendations for employee performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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