Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $58,000.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
401(k) matching
Paid Time Off
wellness programs
Annual performance bonus
day-one medical coverage
Job Description
PENN Entertainment is a premier provider in the gaming and integrated entertainment industry, offering exhilarating experiences through its network of 43 destinations across North America, as well as online sports betting and iCasino services through theScore Bet Sportsbook and Casino. With a strong emphasis on diversity, sustainability, and community engagement, PENN Entertainment stands out not only as an industry leader in fun and gaming but also as a responsible corporate citizen. The company fosters a vibrant workplace culture where employees are encouraged to grow, thrive, and advance in their careers, supported by wellness programs that address financial, physical, and mental... Show More
Job Requirements
- High school diploma or equivalent
- Knowledge of restaurant operations and serving
- 2-3 years of supervisory experience preferred
- Must understand and speak the English language
- Ability to analyze and evaluate profit and loss statements
- Ability to stand and walk frequently
- Ability to occasionally sit, reach, stoop, kneel, and crouch
- Ability to occasionally lift and/or move up to 50 pounds
- Ability to push and pull carts and equipment weighing up to 250 pounds occasionally
- Manual dexterity to operate necessary equipment
- Specific vision abilities including close and distance vision
- Must be able to talk and hear regularly
Job Qualifications
- High school diploma or equivalent
- Knowledge of restaurant operations and serving
- 2-3 years of supervisory experience preferred
- Strong understanding and use of the English language
- Ability to analyze and evaluate profit and loss statements
- Excellent interpersonal and leadership skills
- Ability to coach and develop staff
- Good organizational skills
Job Duties
- Managing the daily operations of assigned Food & Beverage outlet(s)
- Providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for guests and team members
- Ensuring consistent, high quality service standards are maintained in designated areas of responsibility
- Implementing training programs that ensure high quality service
- Providing adequate training and tools for team member success
- Ensuring that all Food & Beverage areas are kept clean and in proper condition
- Ensuring optimal labor usage without adversely impacting service standards
- Interviewing and hiring new team members
- Executing audits of supplies and inventory items and ensuring cost controls
- Ensuring all Food & Beverage products meet established specifications and standards
- Completing required daily financial reports
- Communicating variances to Food & Beverage Manager/Director
- Ensuring operational and safe handling of all service equipment
- Enforcing appearance and uniform guidelines
- Enforcing regulatory, internal controls, policies, and procedures
- Reviewing manifests and staffing levels to assign appropriate work
- Investigating and resolving guest complaints per standard procedures
- Understanding all aspects of the Collective Bargaining Agreement
- Ensuring safe cash handling procedures
- Conducting physical inventory of outlet supplies and requisitioning replacements
- Coaching and counseling team members to enforce company policies
- Maintaining well-informed shifts through daily meetings
- Performing other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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