Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $58,000.00
Work Schedule
Standard Hours
Day Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth support
diversity and sustainability initiatives
Job Description
PENN Entertainment is a widely recognized leader in the integrated entertainment, sports content, and casino gaming industry, boasting an expansive footprint with 43 destinations spread across North America. The company is known not only for delivering thrilling casino and sports betting experiences but also for its strong commitment to values such as diversity, sustainability, and community engagement. PENN Entertainment's innovative approach combines experiential entertainment with technology through platforms like theScore Bet Sportsbook and Casino, creating expansive opportunities for growth and advancement for its team members. For individuals eager to thrive in a fast-paced, dynamic environment where every day brings new... Show More
Job Requirements
- High school diploma or equivalent
- knowledge of restaurant operations and serving
- 2-3 years of supervisory experience preferred
- must understand and speak English
- ability to analyze and evaluate profit and loss statements
Job Qualifications
- High school diploma or equivalent
- knowledge of restaurant operations and serving
- 2-3 years of supervisory experience preferred
- ability to analyze and evaluate profit and loss statements
- effective communication skills in English
Job Duties
- Manage daily operations of assigned Food and Beverage outlet(s)
- provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for guests and team members
- ensure consistent, high quality service standards are maintained
- implement training programs that ensure high quality service
- provide adequate training and tools for team member success
- maintain cleanliness and proper condition of all Food and Beverage areas
- optimize labor usage to meet service standards
- interview and hire new team members
- execute audits of supplies and inventory, ensuring cost controls
- ensure all Food and Beverage products meet established specifications and standards
- complete required daily financial tools and reports
- communicate variances from established standards to F&B Manager/Director
- ensure all service equipment is operational and safely handled, reporting mechanical issues
- enforce appearance and uniform guidelines
- enforce all regulatory, internal controls, policies, and procedures
- review manifest and staffing levels to determine appropriate work assignments
- investigate and resolve guest complaints or concerns
- understand and adhere to the Collective Bargaining Agreement
- ensure safe cash handling procedures are followed
- conduct physical inventory of outlet supplies and requisition replacements
- coach and counsel team members to reinforce policies and procedures
- maintain a well-informed shift through daily meetings
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: