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Hollywood Casino Joliet

Food & Beverage Outlet Assistant Manager-ESPN Bet Sports Bar

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $58,000.00
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Benefits

day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences. With 43 destinations across North America and a strong presence in online sports betting and iCasino through theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a dynamic and innovative company in the entertainment industry. The company is dedicated to creating fun, engaging experiences for guests while fostering a workplace culture that values diversity, sustainability, and career development. Team members at PENN Entertainment benefit from a supportive environment that emphasizes personal and professional growth, offering wellness programs that address financial, physical, and mental... Show More

Job Requirements

  • High school diploma or equivalent
  • knowledge of restaurant operations and serving
  • 2-3 years of supervisory experience preferred
  • must understand and speak English
  • ability to analyze and evaluate profit and loss statements

Job Qualifications

  • High school diploma or equivalent
  • knowledge of restaurant operations and serving
  • 2-3 years of supervisory experience preferred
  • strong leadership and communication skills
  • ability to analyze and evaluate profit and loss statements
  • understanding of collective bargaining agreements
  • good problem-solving skills
  • customer service oriented
  • ability to train and develop teams

Job Duties

  • Manage the daily operations of assigned Food & Beverage outlets
  • provide a high level of customer service and promote a positive attitude
  • ensure consistent high quality service standards
  • implement training programs for service excellence
  • provide adequate training and tools for team member success
  • maintain cleanliness and proper condition of all F&B areas
  • optimize labor usage to meet service standards
  • interview and hire new team members
  • conduct audits of supplies and inventory ensuring cost controls
  • ensure all F&B products meet established specifications and standards
  • complete required daily financial reports
  • communicate variances to F&B Manager/Director
  • ensure all service equipment is operational and safe
  • enforce appearance and uniform guidelines
  • enforce regulatory, internal controls, policies, and procedures
  • review staffing levels and assign work
  • investigate and resolve guest complaints
  • understand collective bargaining agreements
  • ensure safe cash handling procedures
  • conduct physical inventory and requisition supplies
  • coach and counsel team members
  • conduct daily shift meetings
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.