Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,500.00 - $60,100.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
Career development opportunities
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in a mission of service with a strong commitment to social responsibility, Aramark aims to create outstanding experiences through their dedicated workforce. The company is focused on creating inclusive work environments that foster growth, encourage professional development, and promote diversity and equity across all aspects of the business. Aramark provides equal employment opportunities and values every employee's contributions regardless of race, color, religion, gender, sexual orientation, disability, or any other protected characteristic.
The Operati... Show More
The Operati... Show More
Job Requirements
- At least 1-2 years of relevant experience
- High school diploma or equivalent
- Ability to work efficiently and independently
- Strong problem-solving skills
- Ability to multi-task and adapt quickly
- Excellent leadership and communication skills
- Valid driver’s license and capability to obtain DOT certification
- Strong customer service orientation
- Ability to influence others without direct authority
- Experience dealing with diverse internal and external stakeholders
Job Qualifications
- At least 1-2 years of relevant experience in the related field
- Requires high school diploma or equivalent experience
- Bachelor’s degree preferred
- Must be able to work efficiently and independently
- Requires ability to solve unique and complex problems that have a broad impact on the business in both the short and long term
- Must have the ability to multi-task, as success in this role will be defined as being able to think quickly and adjust/adapt as necessary to accomplish goals
- Excellent leadership and communication skills, assisting the team on inquiries and concerns, as well as resolving production complaints
- Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles
- Ability to respond quickly to changing demands
- Strong customer service principles and practices are required
- Must have the ability to influence without having direct authority
- The ability to deal with internal and external stakeholders, to include various levels
Job Duties
- Oversee daily operations of all concessions stands, portable locations, and specialty outlets throughout the venue
- Ensure all locations are properly staffed, stocked, set, and ready for service each event day
- Maintain food safety, sanitation, and equipment standards across all concessions areas
- Partner with culinary teams to execute menus, product offerings, prep levels, and service flow plans
- Manage inventory processes including ordering, receiving, transfers, weekly counts, and reconciliation
- Monitor product usage and implement strategies to reduce waste, prevent product loss, and ensure accurate COGS
- Analyze sales trends and adjust pars to ensure product availability without overstocking
- Responsible for monitoring stand sheets, cash handling procedures, and adherence to Aramark financial policies
- Build and execute labor plans for all concession events, ensuring coverage aligns with forecasted volumes
- Coordinate with HR, staffing teams, and non-profit groups to meet labor needs across all locations
- Track labor performance, manage overtime, and make real-time staffing adjustments during events
- Train and develop supervisors, stand managers, and hourly staff to maintain consistency in operations
- Lead, coach, and support a diverse workforce including part-time employees and volunteer groups
- Address and escalate employee relations issues appropriately, working closely with HR when needed
- Foster a positive and inclusive work environment focused on teamwork, communication, and service
- Provide performance feedback, corrective action, and recognition to drive engagement and accountability
- Maintain a visible presence in locations on event days supporting staff, resolving issues, and ensuring top-tier service
- Build strong relationships with IMS leadership and Aramark partners to deliver client satisfaction
- Implement best practices in concessions service, speed of service, and guest flow
- Support wage and hour compliance, scheduling practices, and timekeeping accuracy
- Oversee payroll review and approval for concessions employees
- Ensure adherence to all health, safety, and compliance standards
- Assist with special projects, preseason planning, and race-week operational setup
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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