Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Career development programs
Job Description
Marriott Marquis Houston is a prestigious hotel located in the heart of Houston, Texas, known for its exceptional lodging and first-class hospitality services. As a part of Marriott International’s extensive portfolio, this hotel boasts a vibrant atmosphere, world-class amenities, and a commitment to delivering outstanding guest experiences. Marriott International is recognized globally for its dedication to quality, innovation, and inclusion, offering career and growth opportunities for its employees in a dynamic, supportive environment. The Marriott Marquis Houston prioritizes a team-based culture, motivating and empowering its associates to provide memorable service to guests while fostering a sense of belonging and professional... Show More
Job Requirements
- High school diploma or GED
- Four years experience in food and beverage, culinary, or related professional area
- OR Two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Two years experience in food and beverage, culinary, or related professional area
- Ability to work full time
- Strong leadership skills
- Excellent communication abilities
- Proficiency in managing budgets and staff
- Commitment to delivering exceptional guest service
- Ability to perform under pressure
Job Qualifications
- High school diploma or GED
- Four years experience in food and beverage, culinary, or related professional area
- OR Two-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- Two years experience in food and beverage, culinary, or related professional area
- Proven leadership and management skills
- Strong interpersonal and communication skills
- Ability to monitor budgets and operating costs
- Knowledge of F&B operations and safety standards
- Customer service excellence
Job Duties
- Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures
- Assists in ordering food and beverage supplies, cleaning supplies and uniforms
- Supports and supervises an effective monthly self-inspection program
- Operates department equipment as necessary and reports malfunctions
- Supervises staffing levels to meet guest service, operational needs and financial objectives
- Encourages and builds mutual trust, respect and cooperation among team members
- Manages day-to-day operations, monitors quality, and standards and meets customers expectations
- Provides services that are above and beyond for customer satisfaction and retention
- Improves service by communicating, assisting individuals to understand guest needs and providing coaching
- Serves as a role model to demonstrate appropriate behaviors
- Takes proactive approaches when dealing with guest concerns
- Reviews comment cards and guest satisfaction results with employees
- Provides guidance and direction to subordinates, including setting performance standards
- Analyzes information and evaluates results to choose the best solution and solve problems
- Performs hourly job functions if necessary
- Comprehends budgets, operating statements and payroll progress reports
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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