Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,200.00 - $63,600.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
flexible time off plan
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Levy is a pioneering leader in the sports and entertainment hospitality industry, widely recognized for its innovative approach and commitment to excellence. Known as a disruptor in defining hospitality experiences, Levy operates an extensive portfolio that includes award-winning restaurants, iconic sports and entertainment venues, zoos, theaters, cultural institutions, and convention centers. The company has been honored as one of the 10 most innovative companies in sports by Fast Company magazine and is ranked among the top three Best Employers for Diversity in America by Forbes. Levy proudly partners with major events such as the Super Bowl, Grammy Awards, US Open... Show More
Job Requirements
- 2+ years of experience in a food and beverage operational position
- Bachelor's degree in hospitality management preferred
- High level of computer literacy
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
Job Qualifications
- Bachelor's degree in hospitality management preferred
- 2+ years of experience in a food and beverage operational position
- High level of computer literacy
- Excellent interpersonal and stakeholder management skills
- Passion for hospitality, food, and retail
- Demonstrated leadership and team management abilities
- Strong communication and organizational skills
Job Duties
- Ensures all catering services exceed guest expectations
- Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
- Communicates client's needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest's expectation of services
- Develops location-specific food and wine knowledge
- Initiates contact with clients to secure their food and beverage selections in advance of event dates
- Holds team accountable to steps of service to deliver great guest service
- Ensures that team members consistently deliver Heartfelt Hospitality to every guest, every time
- Ensures show quality standards are maintained at all times
- Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
- Regularly obtains feedback from clients and guests to improve operations
- Supports and communicates company initiatives
- Responds and assists in any departmental guest service issues
- Executes all menus, promotions and programs as outlined by the Director of Catering in accordance with Levy standards
- Achieves daily sales and assigned cost goals
- Achieves assigned budget goals
- Employs good safety and sanitation practices
- Follows and enforces responsible alcohol service policies
- Executes required daily reporting in a timely manner
- Completes required department reports and compiles information at month-end closing
- Ensures team members adhere to Levy company guidelines as stated in the team member training manual and employee handbook
- Ensures the continual process of revenue development
- Promotes the sale of profitable Levy services
- Prepares account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines
- Ensures the complete billing for client services and receipt of payments in accordance with Levy standards
- Uses all performance management tools to provide guidance and feedback to team members
- Promotes a cooperative work climate, maximizing productivity and morale
- Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
- Interviews, hires, trains and develops team members according to Levy guidelines
- Displays a positive attitude towards team members
- Performs other duties and responsibilities as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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