Food & Beverage Operations Assistant Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
bonus eligible
Professional development opportunities
Job Description
Marriott International's Autograph Collection represents a distinguished portfolio of independent four and five-star hotels known for their unique qualities, bold character, and exceptional guest experiences. Located at The Vinoy Resort & Golf Club in St Petersburg, Florida, this establishment is part of the prestigious Autograph Collection that caters to The Individualist - travelers who seek meaningful and personalized experiences in their journeys. Marriott International is a globally recognized hospitality company committed to delivering excellence and fostering an inclusive environment where the diverse backgrounds, talents, and experiences of associates are celebrated and valued. They maintain a strong commitment to equal opportunity,... Show More
Job Requirements
- high school diploma or GED
- three years experience in food and beverage, culinary, or related professional area
- or associate degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
- one year experience in food and beverage, culinary, or related professional area
- ability to operate department equipment
- capacity to communicate effectively with staff and guests
- ability to supervise shifts and staffing levels
- knowledge of safety and sanitation standards
- proficiency in managing budgets and payroll reports
Job Qualifications
- high school diploma or GED
- three years of experience in food and beverage, culinary, or related field
- or associate degree in food service management, hotel and restaurant management, hospitality, business administration, or related major
- one year of experience in food and beverage, culinary, or related field
- leadership skills
- strong communication skills
- organizational skills
- ability to manage and motivate teams
- understanding of budgeting and operational controls
- customer service expertise
- problem-solving abilities
Job Duties
- assist in ordering food and beverage supplies, cleaning supplies, and uniforms
- supervise daily food and beverage shift operations and ensure compliance with policies, standards, and procedures
- support and supervise monthly self inspection program
- operate department equipment and report malfunctions
- supervise staffing levels to meet guest service, operational needs, and financial objectives
- encourage trust, respect, and cooperation among team members
- develop goals and plans to prioritize and organize work
- communicate areas needing attention to staff and ensure understanding
- coordinate cleaning program across all food and beverage areas and recommend improvements
- follow specific second effort and recovery plans
- remain available and approachable to all team members
- demonstrate knowledge of brand-specific service culture
- provide exceptional customer service to ensure guest satisfaction and retention
- serve as a role model for appropriate behavior
- manage day-to-day operations to maintain quality standards and meet customer expectations
- proactively address guest concerns
- set positive examples for guest relations
- stay readily available and approachable to guests
- review guest satisfaction results and comment cards with employees
- respond timely to customer service requests
- provide information to supervisors and coworkers through various communication methods
- analyze information and choose optimal solutions to problems
- perform hourly job functions if necessary
- exhibit professionalism and courtesy to team members
- understand budgets, operating statements, and payroll reports
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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