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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Dental Insurance
Medical Coverage
Job Description
PENN Entertainment is a recognized leader in the integrated entertainment and gaming industry, operating over 43 destinations across North America. The company specializes in delivering sports content, casino gaming experiences, and online sports betting and iCasino services through theScore Bet Sportsbook and Casino. With a strong commitment to innovation and customer experience, PENN Entertainment has established itself as a top operator in the competitive gaming market. Alongside their core entertainment offerings, PENN emphasizes diversity, sustainability, and the welfare of its team, customers, and community, positioning itself as more than just a fun venue but a socially responsible corporation contributing to... Show More
Job Requirements
- Bachelor's degree or equivalent from four-year college or university or four years of related supervisory or managerial experience and or training or equivalent combination of education and experience
- Previous supervisory experience in a full service or high-volume restaurant preferred
- Must have the ability to interact with guests staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization
- Ability to work all shifts including nights weekends and holidays as business needs dictate
Job Qualifications
- Bachelor's degree or equivalent four years of related supervisory or managerial experience or combination of education and experience
- Previous supervisory experience in a full service or high-volume restaurant preferred
- Strong interpersonal and conflict resolution skills
- Ability to work collaboratively and communicate effectively with team members at all levels
- Flexibility to work all shifts including nights weekends and holidays as business needs dictate
Job Duties
- Supervise and manage staff in the food and beverage front of house department
- Develop implement and manage operational goals and monitor achievements of performance and profit objectives
- Achieve overall department customer service goals
- Manage staff development and training programs
- Implement rewards and recognition programs to maximize employee engagement
- Maintain cost control methods by monitoring consistent pars and inventory
- Ensure quality assurance procedures meet health department and customer service standards
- Enforce gaming laws and regulations applicable to the food and beverage department
- Instruct and ensure staff compliance with safety policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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