Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,700.00 - $67,500.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
San Manuel is one of the largest private employers in the Inland Empire, known for its dynamic and vibrant hospitality services. The organization operates Yaamava Resort & Casino, a premier entertainment and hospitality destination that offers a wide range of bars, restaurants, and leisure facilities. Committed to excellence, San Manuel combines a unique cultural heritage with a modern approach to hospitality, creating an inviting and memorable experience for all its guests. The company places a high value on employee growth, well-being, and professional development, encouraging a teamwork-driven environment where each team member is empowered to contribute meaningfully to the success... Show More
Job Requirements
- Bachelor's degree in hospitality management, food service, business or related field
- Minimum of three years restaurant or related hospitality experience
- Minimum of three years supervisory experience
- Bar experience strongly preferred
- Proficient in Microsoft Office - Outlook, Excel, and Word preferred
- Strong leadership and people management skills
- Must communicate change effectively
- Ability to delegate, multi-task, lead and prioritize
- Must maintain confidentiality and comply with laws and regulations
- Must read, write and communicate in English
- Must perform basic math operations
- Provide friendly and efficient service to guests and team members
- Clear and effective communication skills
- Able to work under pressure and stay calm during busy periods
- May require gaming license pursuant to San Manuel Tribal Gaming Commission
- Must obtain and maintain Responsible Beverage Service certification
- Must obtain and maintain ServSafe certification
- Role requires regular commuting with valid driver's license and insurance
- Must be able to work evening, weekend and holiday shifts
- Physical ability to exert up to 10 pounds of force occasionally and up to 40 pounds occasionally
- Sedentary work including prolonged sitting and computer use
- Physical activities including balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing and repetitive motions
- Hearing and speech sufficient for communication in-person, videoconference and over the phone
- Visual acuity for detailed tasks and inspections
- Mobility to move safely in office environment and travel between properties
- Endurance to sit, walk and stand for extended periods
- Neat and well-groomed appearance
- Possible exposure to fumes or airborne particles including secondhand smoke
Job Qualifications
- Bachelor's degree in Hospitality Management, Food Service, Business or related field
- Minimum of three years restaurant or related hospitality experience
- Three years of supervisory experience
- Bar experience preferred
- Proficient in Microsoft Office including Outlook, Excel and Word
- Strong leadership and people management skills
- Effective communication and change management abilities
- Organizational and time management skills
- Ability to maintain confidentiality and comply with legal and regulatory requirements
- Strong customer service skills
- Ability to work under pressure
Job Duties
- Accountable for all Front of House team members in the assigned venues
- Implement training programs for high-quality service aligning with brand standards
- Monitor customer satisfaction and resolve complaints
- Manage venue budget including revenue, food cost, expense, headcount, and profit
- Collaborate with Chef to oversee food costs and menu attractiveness
- Maintain accurate inventory and minimize replacement costs
- Ensure cleanliness and sanitation standards are met
- Direct maintenance and repair of equipment
- Carry out supervisory responsibilities including interviewing, hiring, training, evaluating, and disciplining employees
- Design individual development plans with succession planning
- Perform other duties to support efficient department operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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