Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,300.00 - $65,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Paid Time Off
Supportive parental leave
debt-free education
Job Description
The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is a luxury hotel renowned for its unparalleled blend of Southern hospitality, world-class service, and historic charm. Situated near the vibrant French Quarter and within walking distance to renowned city landmarks such as Jackson Square, Bourbon Street, and the Arts & Warehouse District, The Roosevelt has cemented its status as a centerpiece in New Orleans. With 504 exquisitely appointed rooms, over 60,000 square feet of flexible meeting space, and five unique food and beverage outlets including two restaurants, a café, a seasonal rooftop bar, and in-room dining, this property offers... Show More
Job Requirements
- Minimum of three years food and beverage leadership experience
- Prior experience in luxury or high-end hospitality environments preferred
- Strong organizational and multitasking abilities
- Proven ability to lead, motivate, and develop a team
- Knowledge of industry health and safety standards
- Effective problem-solving and decision-making skills
- Availability to act as manager when necessary
Job Qualifications
- At least three years of prior food and beverage leadership experience
- Experience in high-end or luxury service preferred
- Strong leadership and team management skills
- Ability to maintain high guest service standards
- Proficiency in budgeting and forecasting
- Knowledge of health, safety, sanitation, and alcohol awareness regulations
- Excellent communication and interpersonal skills
- Ability to analyze service and satisfaction trends and implement improvements
Job Duties
- Assist in the management of operations including guest service standards, product quality, cost controls, profitability, marketing initiatives, systems use, budgeting, department management, policy enforcement, and meeting facilitation
- Assist in monitoring and developing team member performance including supervision, counseling, evaluations, recognition, and reward
- Assist in monitoring and assessing product quality, service, satisfaction trends, evaluating and addressing issues, and making improvements
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Assist in initiating and implementing marketing and upselling techniques to promote food and beverage services and maximize revenue
- Assist in recruiting, interviewing, and training team members
- Act in the absence of the manager as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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