Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,300.00 - $70,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Health savings account
Flexible spending account
Life insurance
short-term disability insurance
Employee assistance program
Employee Discounts
Job Description
The Ritz-Carlton, Chicago is a prestigious luxury hotel located atop Water Tower Place in the historic Gold Coast neighborhood of Chicago. This city is renowned for its iconic architecture, thriving culinary scene, beautifully landscaped public spaces, and numerous museums, making it a prime destination for travelers. The hotel offers guests the unique opportunity to explore the rich cultural and shopping attractions such as Michigan Avenue and the Art Institute, all while enjoying the comfort and luxury within the hotel premises. Guests have access to a world-class spa, rooftop lounge, a locally inspired restaurant, an indoor lap pool, and spacious accommodations... Show More
Job Requirements
- More than two years of post high school education or relevant experience
- Servsafe Manager Certification
- Bassett TiPS Alcohol Certification
- one to two years of employment in a related position with this company or other organizations
- excellent comprehension for assisting with guest and associate matters
- ability to interpret instructions from customers, associates, and managers
- excellent oral communication skills for communicating with guests and associates, issuing instructions and policies
- excellent comprehension required to read and implement policies and procedures, write schedules and read forecasts and SOPs
- must have knowledge of food safety and chemicals/agents for training purposes
Job Qualifications
- More than two years of post high school education or relevant experience
- Servsafe Manager Certification
- Bassett TiPS Alcohol Certification
- one to two years of employment in a related position with this company or other organizations
- excellent comprehension for assisting with guest and associate matters
- ability to interpret instructions from customers, associates, and managers
- excellent oral communication skills for communicating with guests and associates, issuing instructions and policies
- excellent comprehension required to read and implement policies and procedures, write schedules and read forecasts and SOPs
- must have knowledge of food safety and chemicals/agents for training purposes
Job Duties
- Manage the human resources within the department
- direct and oversee recruitment and development of employees including hiring, training, empowering, coaching, counseling, performance and salary reviews, resolving conflicts, discipline and termination as appropriate
- develop, recommend, implement and manage the department's annual budget, business and marketing plan, forecasts and objectives to meet or exceed management expectations
- implement and manage all company programs including compliance with SOPs and safety and sanitary regulations, as well as federal, state and local regulations, to ensure quality service and hospitality
- market the food and beverage outlets by developing and managing menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to increase in-house guests and local market share to meet or exceed sales and financial goals
- manage maintenance and sanitation of food and beverage areas and equipment to protect assets and ensure quality service
- respond to customer needs, issues, comments and problems to ensure quality experience and enhance future sales prospects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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