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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,300.00 - $74,600.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental bonding leave
Tuition Reimbursement
Friends-and-family discounts
Job Description
Delaware North Gaming is a globally recognized hospitality and gaming company that operates a variety of entertainment venues, including casinos, hotels, and sports facilities. Among its many properties, Southland Casino Hotel in West Memphis, Arkansas, stands out as a premier destination for gaming and hospitality, featuring over 2200 slot machines, live blackjack, craps, roulette tables, simulcast wagering, and a sportsbook. The hotel component boasts 300 luxurious rooms and suites, offering a sophisticated stay for guests. Southland Casino is uniquely positioned near downtown Memphis, Tennessee, making it an accessible and popular choice for both local and visiting patrons.
Delaware Nor... Show More
Delaware Nor... Show More
Job Requirements
- Minimum of 3-5 years of food and beverage management experience in a high-volume restaurant, casino, resort, or hospitality environment
- proven leadership experience managing large, diverse teams in a fast-paced operation
- strong understanding of food safety, sanitation standards, and alcohol compliance
- solid financial acumen, including experience with labor management, inventory control, and cost of goods
- excellent communication, organizational, and problem-solving skills
- ability to work a flexible schedule, including nights, weekends, and holidays
- ability to obtain and maintain required gaming license(s) and food/alcohol certifications
Job Qualifications
- Minimum of 3-5 years of food and beverage management experience in a high-volume restaurant, casino, resort, or hospitality environment
- proven leadership experience managing large, diverse teams in a fast-paced operation
- strong understanding of food safety, sanitation standards, and alcohol compliance
- solid financial acumen, including experience with labor management, inventory control, and cost of goods
- excellent communication, organizational, and problem-solving skills
- ability to work a flexible schedule, including nights, weekends, and holidays
- ability to obtain and maintain required gaming license(s) and food/alcohol certifications
Job Duties
- Oversee daily food and beverage operations across multiple outlets, ensuring consistent service, quality, and cleanliness
- lead, train, coach, and develop managers and hourly team members
- support performance management and staffing needs
- ensure compliance with all federal, state, and local regulations, including food safety, sanitation, and alcohol service
- monitor and control labor, food, and beverage costs to achieve financial and operational goals
- manage inventory, ordering, and vendor relationships to ensure product availability and cost control
- address guest concerns and resolve issues promptly to maintain a high level of guest satisfaction
- partner with culinary leadership on menu execution, service standards, and special promotions or events
- maintain accurate operational records, reports, and schedules as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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