Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
The company is a leading hospitality establishment that specializes in providing exceptional food and beverage services within a distinguished hotel setting. With a reputation for excellence and a commitment to guest satisfaction, this company operates in a high-paced, dynamic environment where quality and service are paramount. As part of the hospitality industry, the company values professionalism, teamwork, and continuous improvement, fostering an atmosphere where employees can thrive and contribute to the overall success of the business.
This role is a leadership position within the food and beverage department, focusing on managing and guiding staff to ensure smooth opera... Show More
This role is a leadership position within the food and beverage department, focusing on managing and guiding staff to ensure smooth opera... Show More
Job Requirements
- High school diploma or GED required
- College degree or equivalent experience required
- Serve Safe, TIPS or CARE beverage service certification or ability to obtain certification required
- 3 plus years of progressive food and beverage experience required
- Minimum of one year supervisory or management experience required
- Ability to communicate well with all levels within and outside the organization
- Ability to problem-solve with employees and guests
- Ability to manage multiple priorities in a fast-paced environment
- Ability to lift, push and pull up to 50 pounds regularly
- Ability to lift, transport, and connect a keg weighing up to 150 pounds occasionally with assistance
- Ability to work extended hours based on business needs
Job Qualifications
- High school diploma or GED
- College degree or equivalent experience
- Serve Safe, TIPS or CARE beverage service certification or ability to obtain certification
- 3 plus years of progressive food and beverage experience
- Minimum of one year supervisory or management experience
- Ability to communicate well with all levels within and outside the organization
- Ability to problem-solve with employees and guests
- Ability to manage multiple priorities in a fast-paced environment
Job Duties
- Leads the food and beverage staff to ensure department operates efficiently and business goals are achieved
- Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and employee needs are met
- Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner
- Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable
- Works side by side with staff to train and model appropriate guest service standards
- Responsible for interviewing, hiring, and developing associates
- Evaluates staff performance and coaches to ensure standards are met
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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