Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
The hiring establishment is a reputable hotel brand known for its commitment to delivering exceptional guest experiences through impeccable service, high standards, and a hospitable environment. This esteemed company has built a strong reputation in the hospitality industry by consistently prioritizing customer satisfaction, operational excellence, and employee development. As a full-service hotel, the company offers a wide array of amenities, including fine dining, beverage services, and event hosting, positioning itself as a preferred destination for both leisure and business travelers. The organizational culture emphasizes teamwork, professional growth, and maintaining a positive workplace atmosphere, which contributes significantly to its industry standing.... Show More
Job Requirements
- High school diploma or GED required
- college degree or equivalent experience required
- 3+ years of progressive food and beverage experience
- minimum of one year supervisory or management experience
- ability to communicate well with all levels within and outside the organization
- ability to problem-solve with employees and guests
- ability to manage multiple priorities in fast-paced environment
- Serve Safe, TIPS or CARE beverage service certification or ability to obtain
- ability to lift, push and pull up to 50 pounds regularly
- ability to lift, transport and connect a keg up to 150 pounds with assistance
- ability to work extended hours as needed
- physically demanding responsibilities such as walking, standing, carrying and lifting throughout extended shifts
Job Qualifications
- High school diploma or GED
- college degree or equivalent experience
- 3+ years of progressive food and beverage experience
- minimum of one year supervisory or management experience
- Serve Safe, TIPS, or CARE beverage service certification or ability to obtain
- strong communication skills
- problem-solving skills
- ability to manage multiple priorities in fast-paced environment
Job Duties
- Leads the food and beverage staff to ensure department operates efficiently and business goals are achieved
- attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and employee needs are met
- accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner
- resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable
- works side by side with staff to train and model appropriate guest service standards
- responsible for interviewing, hiring, and developing associates
- evaluates staff performance and coaches to ensure standards are met
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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