Food & Beverage Manager | Full-Time | Rhode Island Convention Center & Amica Mutual Pavilion
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $79,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company offers a comprehensive, 360-degree solution set for a collection of world-class owned venues and manages an impressive client roster that includes some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group’s dedication to excellence and innovation has redefined the live event experience by delivering unparalleled services in venue management and hospitality, making it a key player and trusted partner in the industry.
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Job Requirements
- High school diploma or equivalent
- 3-5 years of management experience in high volume food and beverage or catering environment
- Valid food handling certificate or alcohol service permit if required
- Strong communication skills
- Ability to work flexible hours including events
- Basic proficiency in Microsoft Office
- Ability to manage and lead a team
- Knowledge of health and safety standards
- Ability to handle cash transactions
- Ability to perform basic math calculations
- Reliable attendance and punctuality
Job Qualifications
- 3-5 years experience working in a management capacity in a high volume fast-paced restaurant or catering environment
- Capable of operating in Microsoft Office applications including Excel, Word, PowerPoint
- Ability to supervise the work of others
- Ability to communicate clearly and respectfully with employees, co-workers, volunteers, management staff and guests
- Ability to speak, read and write in English
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations
- Ability to handle cash accurately and responsibly
- Ability to calculate basic math functions including addition, subtraction, multiplication, division and percentages related to POS cash/credit transactions, cash reconciliation and product inventory
- 2 year degree in business management or hospitality preferred but relevant experience considered
Job Duties
- Overall management of catering and concessions food and beverage operations including interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance
- Ensure legal, efficient, professional and profitable operation of the venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Conflict resolution
- last-resort mediation
- arbitration and labor negotiations, when applicable
- Responsible for overseeing the serving of meals to guests or directing guests to the buffet line
- Responsible for overseeing serving beverages to guests including alcoholic beverages and checking guests' ID to verify minimum age
- Responsible for observing guests to respond to additional requests and determine when the meal has been completed
- Responsible for executing all directives stated in all Banquet Event Orders
- Completion and updating of administrative paperwork associated with events including diagrams, timelines and side-work assignments
- Ensure tableware and linens are replaced as necessary
- Identify ingredients or explain how various items on the menu are prepared
- Assist in setting up banquet functions including linens, dishware, glassware and silverware
- Maintain sanitation, health and safety standards in work areas
- Show ability to meet company standards for excellent attendance
- Ensure location equipment is operable and clean prior to events
- Recognize guests that are visibly intoxicated and take action to cut off alcohol
- Lead F&B team with training, inventory and special events
- Lead Concessions Department when required
- Knowledge of union contract contents
- Enforce all Oak View Group policies and procedures
- Practice excellent human resources skills including employee relations, corrective action, coaching and counseling
- Perform all other duties as assigned by the assistant general manager and general manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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