Food & Beverage Manager | Full-Time | McCormick Place Convention Center - Wintrust Arena
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Wintrust Arena is a premier multi-purpose entertainment and sports venue located in Chicago, Illinois. Known for hosting a wide variety of events ranging from concerts, sports games, conventions, and large-scale gatherings, Wintrust Arena has built a reputation for delivering exceptional guest experiences. The arena prides itself on a dynamic and fast-paced environment that caters to a diverse audience, providing high-quality food and beverage services as a core part of these experiences. The Food & Beverage Manager role at Wintrust Arena is a vital position, ensuring that all catered and concession services operate seamlessly and efficiently across all events.
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Job Requirements
- must have 3-5 years experience in catering management
- experience working in a management capacity in a high volume fast-paced restaurant or catering environment
- capable of operating in Microsoft Office applications including Excel, Word, PowerPoint
- ability to supervise the work of others
- ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner
- ability to speak, read and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
- possess valid food handling certificate or alcohol service permit if required by state or federal regulations
- ability to handle cash accurately and responsibly
- ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory
- 2 year degree in Business Management or Hospitality preferred but will consider relevant work experience
Job Qualifications
- 3-5 years experience in catering management
- experience working in a management capacity in a high volume fast-paced restaurant or catering environment
- capable of operating in Microsoft Office applications including Excel, Word, PowerPoint
- ability to supervise the work of others
- ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner
- ability to speak, read and write in English
- ability to work well in a team-oriented, fast-paced, event-driven environment
- possess valid food handling certificate or alcohol service permit if required by state or federal regulations
- ability to handle cash accurately and responsibly
- ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation and product inventory
- 2 year degree in Business Management or Hospitality preferred but will consider relevant work experience
Job Duties
- Overall management of catering and concessions food and beverage operations including interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance
- ensure legal, efficient, professional and profitable operation of the venue
- generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- conflict resolution
- last-resort mediation
- arbitration and labor negotiations when applicable
- responsible for overseeing the serving of meals to guests or directing guests to the buffet line
- responsible for overseeing serving beverages to guests including alcoholic beverages and checking guest's ID to verify minimum age requirement
- responsible for observing guests to respond to any additional requests and determine when the meal has been completed
- responsible for executing all directives stated in all Banquet Event Orders
- responsible for completion and updating of administrative paperwork associated with events including diagrams, timelines and side-work assignments
- responsible for ensuring tableware and linens replaced as necessary
- able to identify ingredients or explain how various items on the menu are prepared
- assists in setting up banquet functions including linens, dishware, glassware and silverware
- maintains sanitation, health and safety standards in work areas
- assures location equipment is operable and clean prior to start of event
- responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol
- leads F&B team with projects including training, inventory and special events
- leads Concessions Department in supervising outlets when business demands
- knowledge of Union Contract contents
- enforces all Oak View Group policies and procedures
- practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes necessary HR paperwork
- performs all other duties as assigned by the assistant general manager and general manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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