
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $80,000.00
Work Schedule
Flexible
Benefits
Annual salary
Cell phone monthly reimbursement
Onsite parking
Paid Time Off
Holiday pay
Medical
Dental
Vision
401k
HSA/FSA plans
Employer Paid Life Insurance
Discounted lodging
Employee assistance program
Job Description
AC Hotel San Jose Downtown is a sophisticated and vibrant hospitality establishment located in the heart of San Jose, California. As part of the Marriott International family, this hotel embodies the modern European lifestyle with a focus on providing guests with refined comfort, stylish aesthetics, and impeccable service. Offering a blend of contemporary design and urban energy, the hotel caters to business travelers, tourists, and locals seeking exceptional dining and lodging in downtown San Jose. The establishment prides itself on a welcoming atmosphere and aims to deliver thoughtful experiences to all guests through its attentive staff and well-curated amenities.
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Job Requirements
- Prior food service supervisory experience
- ability to read, write and speak English fluently
- computer knowledge including Word, Excel, Outlook
- basic knowledge of POS is preferable
- must be flexible and able to perform multiple tasks and work in stressful situations
- ability to create a team environment within and across departments
- strong computer literacy in Microsoft Office
- strong general management skills
- strong financial management skills
- strong people management skills
Job Qualifications
- Prior food service supervisory experience
- ability to read, write and speak English fluently
- computer knowledge including Word, Excel, Outlook
- basic knowledge of POS systems preferable
- must be flexible and able to perform multiple tasks and work in stressful situations
- ability to create a team environment within and across departments
- strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel
- strong general management skills including time management, information analysis, planning and organizing, decision making, problem solving and delivery of results
- strong financial management skills including budget management, expense control, forecasting and analysis of financial statements
- strong people management skills including coaching, motivating, delegating, scheduling and relationship-building
Job Duties
- Prepare weekly schedules for front of house taking into consideration fluctuations in business to control labor costs
- work with property leaders and Executive Chef to manage menus, inventory and ordering
- submit payroll for front of house staff before deadline each pay period
- in coordination with F&B leadership, conduct all hiring for the front of house staff for all outlets
- meet with distributors and wine makers and attend off site tastings to continue wine education to uphold and exceed the hotel’s reputation
- train and supervise all front of house staff in proper service etiquette and test server knowledge about menu offerings
- work in coordination with the Executive Chef and property leadership in planning private parties
- oversee all aspects of front of house service for the restaurants
- manage all aspects of the floor, assigning tables, creating efficient flow for both front and back of house
- empower proper service etiquette in all outlets
- conduct yearly performance reviews with all year-round front of house staff
- work with property leadership to promote staff cross training and increase efficiency
- develop and maintain a marketing strategy that targets clientele and draws new customers
- work with property leadership and Executive Chef to increase food and beverage amenities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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