
Job Overview
Employment Type
Full-time
Compensation
Type: 
Salary
Rate: 
Exact $80,000.00
Work Schedule
Flexible
Benefits
Annual salary
Cell phone reimbursement
Onsite parking
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
401k plan
HSA/FSA plans
Life insurance
Discounted lodging
Employee assistance program
Job Description
AC Hotel San Jose Downtown is a stylish and contemporary hotel located in the heart of San Jose, California. As part of the globally recognized AC Hotels brand, which is inspired by European elegance and design, this establishment blends modern sophistication with a warm and welcoming atmosphere. The hotel offers guests a premium experience through its thoughtfully designed spaces, exceptional service, and a focus on comfort and convenience. It caters to business travelers, tourists, and locals seeking quality accommodations and dining experiences in downtown San Jose. With its prime location, guests have easy access to key landmarks, shopping centers, and... Show More
Job Requirements
- Prior food service supervisory experience
- ability to read, write and speak English fluently
- computer knowledge including Word, Excel, Outlook
- basic knowledge of POS is preferable
- must be flexible and able to perform multiple tasks and work in stressful situations
- ability to create a team environment within and across departments
- strong computer literacy in Microsoft Office
- strong general management skills
- strong financial management skills
- strong people management skills
Job Qualifications
- Prior food service supervisory experience
- ability to read, write and speak English fluently to effectively present information and respond to questions
- computer knowledge including Word, Excel, Outlook
- basic knowledge of POS
- ability to perform multiple tasks and work in stressful situations
- ability to create a team environment within and across departments
- strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel
- strong general management skills including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
- strong financial management skills including budget management, expense control, forecasting and analysis of financial statements
- strong people management skills including coaching, motivating, delegating, scheduling and relationship-building
Job Duties
- Prepare weekly schedules for front of house taking into consideration fluctuations in business to control labor costs
- work with property leaders and Executive Chef to manage menus, inventory and ordering
- submit payroll for front of house staff before deadline each pay period
- in coordination with food and beverage leadership, conduct all hiring for the front of house staff for all outlets
- meet with distributors and wine makers and attend off site tastings to continue wine education to uphold and exceed the hotel's reputation
- train and supervise all front of house staff in proper service etiquette and test server knowledge about menu offerings
- work in coordination with the Executive Chef and property leadership in planning private parties
- oversee all aspects of front of house service for the restaurant(s)
- manage all aspects of the floor, assigning tables, creating an efficient flow for both front and back of house
- empower proper service etiquette in all outlets
- in coordination with food and beverage leadership, conduct yearly performance reviews with all year-round front of house staff
- work with property leadership to promote staff cross training and increase efficiency
- work with property leadership to develop and maintain a marketing strategy that targets the clientele and draws new customers to the restaurant(s)
- work with property leadership and Executive Chef to increase food and beverage amenities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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