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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $58,240.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Savings Plan
volunteer opportunities
educational assistance
Travel Discounts
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company specializing in hotel management and operations, known for delivering exceptional guest experiences across its portfolio of upscale properties. With a commitment to excellence, Crestline Hotels & Resorts prides itself on fostering a culture that values quality service, employee development, and operational efficiency. The organization is dedicated to creating memorable stays for guests while ensuring a supportive and growth-oriented environment for its associates. The company is an Equal Opportunity Employer/Affirmative Action Employer that embraces diversity and provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, protected veteran... Show More
Job Requirements
- Bachelor's degree in a related field from an accredited university/college or culinary school plus at least three (3) years of related experience
- or high school diploma or equivalent plus at least five (5) years of related experience
- or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
- Excellent written and verbal communication skills
- Outstanding employee satisfaction scores at or above company goal
- Good financial aptitude
Job Qualifications
- Bachelor's degree in a related field from an accredited university/college or culinary school plus at least three (3) years of related experience
- or high school diploma or equivalent plus at least five (5) years of related experience
- or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
- Excellent written and verbal communication skills
- Outstanding employee satisfaction scores at or above company goal
- Good financial aptitude
Job Duties
- Responsible for department payroll
- Responsible for department budget, expenses, and profit
- Responsible for the supervision of all non-exempt restaurant, bar/lounge, kitchen, and banquet personnel
- Reports directly to the Director of Food & Beverage
- Work with the Director of Food & Beverage to create and execute innovative food and beverage strategies that will drive the hotel to exceed guest satisfaction and revenues
- Work collaboratively with all members of the food and beverage team in menu planning, development, and execution
- Ensure food and beverage staff are properly trained to standards and able to carry out the operations of each department
- Work closely with department supervisors to develop them both personally and professionally
- Drive outlet revenues through strategic marketing, promotion and up selling efforts
- Ensure that all complaints regarding food quality, service, or accommodations were investigated and resolved
- Schedule and receive beverage deliveries, checking delivery contents to verify product quality and quantity
- Monitor budgets/payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- Establish standards for personnel performance and customer service
- Estimate liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
- Record and analyze the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Responsible for inventories of equipment, small ware, and liquor
- Is actively engaged in attracting and retaining talent to the organization
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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