Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,900.00 - $74,200.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Career Development
Employee events
Job Description
Soho House is a prestigious and globally recognized hospitality group known for its private members' clubs, hotels, and restaurants. Catering to a creative and discerning clientele, Soho House combines exceptional service, unique atmospheres, and high-quality food and beverage offerings. The company has established a reputation for its vibrant community spaces that attract influential members from various industries, including film, media, fashion, and arts. With locations in major cities worldwide, Soho House emphasizes the importance of delivering a consistent and elevated guest experience, fostering a culture of innovation, and maintaining high operational standards in its food and beverage services.
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Job Requirements
- Minimum of 5+ years experience in food and beverage management
- Proficiency with POS systems, Open Table, Opera, or equivalent
- Strong leadership and communication skills
- Knowledge of food safety, health, and sanitation regulations
- Ability to manage teams and meet financial objectives
- Flexible, proactive, and customer service oriented
- Ability to perform physical tasks including lifting up to 30 pounds and moving frequently
- Capacity to stand, walk, bend, kneel, and crouch for extended periods
Job Qualifications
- Minimum of 5+ years experience in food and beverage management or similar role
- Experience using POS systems, Open Table, Opera, or similar hospitality technologies
- Proven leadership skills with ability to communicate cross-functionally and lead teams
- Knowledge of food and beverage trends, local health and safety regulations
- Strong financial acumen with ability to manage personnel and meet financial targets
- Guest-oriented, service-minded, flexible, and proactive approach
- Detail oriented with problem-solving abilities in fast-paced environments
Job Duties
- Manage operations with General Manager to ensure service, staffing, and guest experience meet budgets
- Maintain high levels of internal and external customer service through effective communication
- Partner with stakeholders to design, train, and implement menus and purchasing improvements
- Identify customer needs and develop action plans to enhance experiences and reduce risk
- Support recruitment, hiring, and training to build a high-performance team
- Establish targets, KPIs, schedules, policies, and procedures
- Drive transparency and communication to foster teamwork, ownership, and accountability
- Comply with allergy procedures and maintain a clean, safe environment
- Prepare daily and weekly recaps on service standards, staffing, sales, profit, and risk mitigation
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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