Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
401k plan
Employee stock purchase plan
maternity and parental leave
Flexible Shifts
Mental Health Resources
Job Description
Hilton Cabana Miami Beach Resort is a distinguished luxury hotel located along the pristine shores of Miami Beach, offering guests direct access to the beautiful Atlantic Ocean and the scenic nine-mile Miami Beachwalk. Part of the globally recognized Hilton brand, the Cabana Miami Beach Resort exemplifies Hilton’s commitment to exceptional guest experiences and outstanding hospitality services. Hilton has been a leader in the hospitality industry since 1919, known for innovation, quality, and guest satisfaction. The resort itself features an array of dining venues including restaurants, lounges, pool and beach bars, and coffee shops, providing a diverse culinary experience to visitors.... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years of food and beverage supervisory experience
- Prior hotel experience preferred
- Ability to work flexible hours including mornings, evenings, weekends, and holidays
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Commitment to exceptional guest service
- Ability to maintain composure under pressure
- Knowledge of health and safety regulations
- Basic computer literacy
Job Qualifications
- Strong food and beverage background
- At least 1-2 years of supervisory or leadership experience
- Prior hotel experience preferred
- Experience with pool and beach service preferred
- Demonstrated ability to manage a team of 10-15 people
- Strong customer service and communication skills
- Ability to handle multiple tasks and work in a fast-paced environment
- Knowledge of health, safety, and sanitation regulations
- Proficiency with inventory and budgeting systems
- Ability to work full availability including mornings, evenings, weekends, and holidays
Job Duties
- Assist in the management of all food and beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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