Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k plan
Employee Stock Purchase Program
Flexible Shifts
maternity and parental leave
Job Description
Hilton Cabana Miami Beach Resort is a renowned hotel property located overlooking the scenic Atlantic Ocean, providing guests with direct access to the beach and the picturesque nine-mile Miami Beachwalk. As part of the globally recognized Hilton brand, the resort offers a unique blend of coastal luxury and world-class hospitality, delivering unforgettable experiences to travelers and vacationers alike. Known for its commitment to quality, innovation, and guest satisfaction, Hilton Cabana Miami Beach Resort is dedicated to maintaining high standards across all aspects of its operations, including accommodations, guest services, and food and beverage management. Hilton itself, founded in 1919, has... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least 1-2 years supervisory or lead experience in food and beverage
- Availability to work mornings, evenings, weekends, and holidays
- Ability to work in a fast-paced environment
- Strong organizational and multitasking skills
- Must be team-oriented and hands-on
- Prior hotel experience preferred
Job Qualifications
- Strong food and beverage background
- 1-2 years of supervisory or lead experience
- Prior hotel experience preferred
- Experience in pool and beach service preferred
- Demonstrated leadership skills
- Excellent customer service abilities
- Ability to manage budgets and forecast operations
- Strong communication and interpersonal skills
Job Duties
- Assist in the management of all food and beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including supervision, professional development, scheduling, counseling, evaluations, and recognition
- Meet and greet guests and respond to inquiries, requests, and issues in a timely, friendly, and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Assist in recruiting, interviewing, and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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