Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Go Hilton travel program
access to pay through DailyPay
Employee Stock Purchase Program
maternity and parental leave
Debt-free education program
Flexible Shifts
Comprehensive health insurance
Mental Health Resources
Paid Time Off
401k plan with company match
Job Description
Hilton Cabana Miami Beach Resort, a prestigious property overlooking the Atlantic Ocean, offers guests direct access to the stunning nine-mile Miami Beachwalk. Part of the globally recognized Hilton brand, the resort boasts a prime location with beautiful beach views, exceptional guest service, and luxurious amenities that make it a sought-after destination for both leisure and business travelers. Hilton Cabana Miami Beach Resort is committed to delivering top-tier hospitality and creating memorable experiences for every guest. Working at Hilton means joining a legacy that has been a leader in the hospitality industry since 1919, known for innovation, quality, and exceptional service.... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1-2 years supervisory experience in food and beverage operations
- Availability to work mornings, evenings, weekends and holidays
- Ability to work in a fast-paced environment
- Strong leadership and team management skills
- Effective communication skills
- Knowledge of health, safety and sanitation standards
Job Qualifications
- Strong food and beverage background
- 1-2 years supervisory or leadership experience
- Prior hotel experience preferred
- Knowledge of pool and beach service operations preferred
- Excellent communication and interpersonal skills
- Ability to manage a team effectively
- Strong organizational and multitasking skills
- Customer-focused with problem-solving abilities
Job Duties
- Assist in the management of all food and beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance including providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Assist in recruiting, interviewing and training team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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