Food and Beverage Manager - Gram and Dun

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $65,000.00

Work Schedule

Rotating Shifts

Day Shifts

Night Shifts

Benefits

Health Insurance

401(k) matching

Paid Time Off

Annual performance bonus

wellness programs

Dental Insurance

Medical Coverage

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a robust presence across North America. With 43 destinations and a strong online footprint via ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as an industry innovator committed to delivering exceptional fun and excitement. The company values diversity, sustainability, and community engagement, making it a dynamic and responsible employer dedicated to the growth and well-being of its workforce and the environment. At PENN Entertainment, employees are part of a vibrant and fast-paced entertainment industry where teamwork and customer satisfaction... Show More

Job Requirements

Must be at least 21 years of age
Bachelor's degree from an accredited four-year college or university or equivalent combination of education and experience
Previous supervisory experience in a full service or high-volume restaurant preferred
Ability to earn and maintain ServSafe certification
Must be proficient in Microsoft applications
Ability to train and motivate personnel
Excellent motivational, communication and customer service skills required
Organizational development and personnel assessment skills
Knowledge of food cost and labor analysis
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Ability to write reports, business correspondence, and procedure manuals
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Job Qualifications

Bachelor's degree from an accredited four-year college or university or equivalent combination of education and experience
Previous supervisory experience in a full service or high-volume restaurant preferred
Ability to earn and maintain ServSafe certification
Proficiency in Microsoft applications
Strong motivational, communication and customer service skills
Organizational development and personnel assessment skills
Knowledge of food cost and labor analysis
Strong problem-solving skills with the ability to resolve conflicts diplomatically
Report writing and business correspondence skills
Mathematical skills including ability to compute rates, ratios, and percentages

Job Duties

Responsible for directing all Food & Beverage and casino beverage operations
Develop team member to provide exceptional service, products and value to our guests while maximizing profitability
Think strategically and operationally about factors such as: pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall Food & Beverage products
Develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property
Respond to changes in planning assumptions and alter plans as necessary
Formally present updates to plans and provide appropriate explanations and solutions to variances
Provide leadership and demonstrate behavior that is consistent with the Code of Conduct
Ensure that the receiving, holding and issuance of products are within the quality and control standards
Tie operational challenges to strategic direction and the ability to be effective in a large organization
Assist in designing and engineering menus
Implement and audit inventory and cost control systems and procedures
Direct and assist in establishing plans and organizational structure for their respective areas
Analyze market trends and adjust business plans to promote financial health and growth
Manage the work processes and procedures of departmental managers or supervisors
Develop or oversee and implement departmental training programs
Review the performance, productivity and efficiency of managers or supervisors including but not limited to periodic evaluations and development of coaching techniques to motivate productivity
Develop, implement and promote programs to reward and recognize performance of team members
Recommend, approve or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers
Protect and preserve the assets of the company
Compile information, complete and submit reports as required
Complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory
Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices
Administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of managers, supervisors or front line team members as needed
Maintain strict confidentially of all files, communications and information in the conduct of company business
Develop, participate in and promote customer service programs to continuously improve quality service
Develop, attend or provide training as needed or required including but not limited to sanitation, safety and alcohol awareness
Provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner
Must adhere to regulatory, department and company policies
Perform all job duties in a safe and responsible manner
Perform other job related and compatible duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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