Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,800.00 - $70,900.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
day-one medical coverage
wellness programs
Job Description
PENN Entertainment is a leading company in the gaming and hospitality industry, renowned for its dynamic and fast-paced work environment. The company offers an exciting opportunity for individuals who thrive in energetic settings and are passionate about delivering exceptional service experiences. At PENN Entertainment, employees are part of an inclusive and diverse team committed to creating enjoyable moments for guests. The company places a strong emphasis on employee growth and career development, providing robust support systems to help team members expand their skill sets and advance professionally. PENN Entertainment's Total Rewards package reflects its dedication to employee well-being, including wellness... Show More
Job Requirements
- Must be at least 21 years of age
- Bachelor's degree from an accredited four-year college or university or equivalent combination of education and experience
- Previous supervisory experience in a full service or high-volume restaurant preferred
- Ability to earn and maintain ServSafe certification
- Must be proficient in Microsoft applications
- Ability to train and motivate personnel
- Excellent motivational, communication and customer service skills required
- Organizational development and personnel assessment skills
- Knowledge of food cost and labor analysis
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to write reports, business correspondence and procedure manuals
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to compute rate, ratio and percent and to draw and interpret bar graphs
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to read and communicate verbally in English
- Written communication skills in English may also be required
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Employee must be able to qualify for licenses and permits required by federal, state and local regulations
- Ability to stand and use hands to finger, handle or feel objects, tools or controls regularly
- Ability to reach with hands and arms and talk or hear frequently
- Specific vision abilities required include close vision, color vision and peripheral vision
- Ability to lift and/or move up to 10 pounds regularly, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- Must adhere to regulatory, department and company policies
- Must perform all job duties in a safe and responsible manner
- Employee will be exposed to loud noise and unrestricted secondhand tobacco smoke
Job Qualifications
- Bachelor's degree from an accredited four-year college or university or equivalent combination of education and experience
- Previous supervisory experience in a full service or high-volume restaurant preferred
- Ability to earn and maintain ServSafe certification
- Proficient in Microsoft applications
- Ability to train and motivate personnel
- Excellent motivational, communication and customer service skills
- Organizational development and personnel assessment skills
- Knowledge of food cost and labor analysis
- Ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- Ability to write reports, business correspondence and procedure manuals
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to compute rate, ratio and percent and to draw and interpret bar graphs
Job Duties
- Responsible for directing all food & beverage and casino beverage operations
- Develop team member to provide exceptional service, products and value to our guests while maximizing profitability
- Think strategically and operationally about factors such as pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall food & beverage products
- Develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property
- Respond to changes in planning assumptions and alter plans as necessary
- Formally present updates to plans and provide appropriate explanations and solutions to variances
- Provide leadership and demonstrate behavior that is consistent with the Code of Conduct
- Ensure that the receiving, holding and issuance of products are within the quality and control standards
- Tie operational challenges to strategic direction and the ability to be effective in a large organization
- Assist in designing and engineering menus
- Implement and audit inventory and cost control systems and procedures
- Direct and assist in establishing plans and organizational structure for their respective areas
- Analyze market trends and adjust business plans to promote financial health and growth
- Manage the work processes and procedures of departmental managers or supervisors
- Develop or oversee and implement departmental training programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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