Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,800.00 - $70,900.00
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Performance bonus
wellness programs
Medical Coverage
Career Development
Job Description
PENN Entertainment is a leading company in the gaming and entertainment industry, offering dynamic and fast-paced environments where employees engage with diverse and enthusiastic teams. This company is committed to fostering an inclusive workplace where employees have opportunities for growth and development. PENN Entertainment emphasizes career advancement and provides strong support mechanisms designed to expand each team member's potential. The company offers a competitive Total Rewards package that includes wellness programs aimed at supporting financial, physical, and mental well-being. Benefits include day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure.
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Job Requirements
- Must be at least 21 years of age
- bachelor’s degree from an accredited four-year college or university or equivalent combination of education and experience
- previous supervisory experience in a full service or high-volume restaurant preferred
- ability to earn and maintain ServSafe certification
- must be proficient in Microsoft applications
- ability to train and motivate personnel
- excellent motivational, communication and customer service skills required
- organizational development and personnel assessment skills
- knowledge of food cost and labor analysis
- must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- ability to write reports, business correspondence, and procedure manuals
- ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
- written and verbal communication skills in English
- ability to apply common sense to carry out instructions furnished in written, oral or diagram form
- capability to deal with problems involving several concrete variables in standardized situations
- must qualify for licenses and permits required by federal, state and local regulations
- ability to stand and use hands to finger, handle or feel objects, tools or controls regularly
- frequently reach with hands and arms and talk or hear
- must have specific vision abilities including close vision, color vision and peripheral vision
- must be able to lift and/or move up to 50 pounds and perform various physical movements such as push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- must be able to work in very loud environments and tolerate exposure to secondhand tobacco smoke
Job Qualifications
- Bachelor’s degree from an accredited four-year college or university or equivalent combination of education and experience
- previous supervisory experience in a full service or high-volume restaurant preferred
- ability to earn and maintain ServSafe certification
- must be proficient in Microsoft applications
- ability to train and motivate personnel
- excellent motivational, communication and customer service skills required
- organizational development and personnel assessment skills
- knowledge of food cost and labor analysis
- must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
- ability to write reports, business correspondence, and procedure manuals
- ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Job Duties
- Responsible for directing all food & beverage and casino beverage operations
- develop team member to provide exceptional service, products and value to our guests while maximizing profitability
- think strategically and operationally about factors such as pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to overall food & beverage products
- develop financial, business and capital expenditure plans that are consistent with the overall strategic positioning of the property
- respond to changes in planning assumptions and alter plans as necessary
- formally present updates to plans and provide appropriate explanations and solutions to variances
- provide leadership and demonstrate behavior that is consistent with the code of conduct
- ensure that the receiving, holding and issuance of products are within the quality and control standards
- tie operational challenges to strategic direction and the ability to be effective in a large organization
- assist in designing and engineering menus
- implement and audit inventory and cost control systems and procedures
- direct and assist in establishing plans and organizational structure for their respective areas
- analyze market trends and adjust business plans to promote financial health and growth
- manage the work processes and procedures of departmental managers or supervisors
- develop or oversee and implement departmental training programs
- review the performance, productivity and efficiency of managers or supervisors including but not limited to periodic evaluations and development of coaching techniques to motivate productivity
- develop, implement and promote programs to reward and recognize performance of team members
- recommend, approve or oppose the change in status of team members including but not limited to changes from full time to part time, promotions and transfers
- protect and preserve the assets of the company
- compile information, complete and submit reports as required
- complete regular and periodic verification processes for the proper accounting of revenues, expenses and inventory
- develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business trends and practices
- administer disciplinary actions, propose corrective action, and monitor post-disciplinary performance of managers, supervisors or front line team members as needed
- maintain strict confidentially of all files, communications and information in the conduct of company business
- develop, participate in and promote customer service programs to continuously improve quality service
- develop, attend or provide training as needed or required including but not limited to sanitation, safety and alcohol awareness
- provide for the safety of team members including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner
- must adhere to regulatory, department and company policies
- perform all job duties in a safe and responsible manner
- perform other job related and compatible duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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